挑战性-阻碍性压力源对工作投入和工作倦怠的影响:应对策略的中介作用  

The Effects of Challenge and Hindrance Stressors on Work Engagement and Job Burnout:The Mediating Role of Coping Strategy

作　　者：吴国强 郭亚宁[2] 黄杰 鲍旭辉[4] 李越 

机构地区：[1]西安文理学院师范学院,西安710065 [2]陕西师范大学心理学院,西安710062 [3]湖南第一师范学院教育科学学院,长沙410205 [4]中南民族大学公共管理学院,武汉430074

出　　处：《心理与行为研究》2017年第6期853-859,共7页Studies of Psychology and Behavior

基　　金：西安市社科基金项目(15WL13)

摘　　要：基于工作要求-资源理论和挑战性-阻碍性压力二维模型,采用问卷调查法,以225名企业员工为研究对象,探讨了挑战性-阻碍性压力源与工作投入和工作倦怠的关系,情绪导向应对策略和问题导向应对策略在这一关系中的多重中介作用。结果发现:挑战性压力源对工作投入和工作倦怠均有正向的预测作用,阻碍性压力源对工作倦怠有正向的预测作用,对工作投入有负向的预测作用;问题导向应对策略在挑战性压力源与工作投入和工作倦怠之间起到部分中介作用,情绪导向应对策略在阻碍性压力源与工作倦怠之间起到部分中介作用。Drawing from job demands-resouces model and challenge-hindrance framework, this study aimed to examine the relationships bewteen challenge stressors and hindrance stressors and work and job burnout, and test whether problem-focused coping and emotion-focused coping play multiple mediation effect between these relationships. A self-administered questionnaire survey method was used to collect data from four organizations in china. For a sample of 225 employees, we found that challenge stressors positively influence both work engagement and job burnout, whereas hindrance stressors had positive effect on job burnout and negatively predicted work engagement. Support was also found that problem-focused coping partially mediated the relationship between challenge stressors and work engagement and job burnout, Howerer, emotion-focused coping only partially mediated the relationship between hindrance stressors and job burnout.

关 键 词：挑战性压力源 阻碍性压力源.问题导向应对策略 情绪导向应对策略 工作投入 工作倦怠 

分 类 号：B849[哲学宗教—应用心理学]