团队冲突、冲突缓解、凝聚力与团队绩效:一个纵向研究  

Team Conflict,Conflict Alleviating,Cohesiveness,and Team Performance:A Longitudinal Study

作　　者：田立法[1] 张光磊[2] 席枫[3] 张淑敏[1] 赵丹 Tian Lifa;Zhang Guanglei;Xi Feng;Zhang Shumin;Zhao Dan(School of Economics,Tianjin University of Commerce,Tianjin 300134,China;School of Management,Wuhan University of Technology,Wuhan 430070,China;School of Public Administration,Tianjin University of Commerce,Tianjin 300134,China)

机构地区：[1]天津商业大学经济学院,天津300134 [2]武汉理工大学管理学院,湖北武汉430070 [3]天津商业大学公共管理学院,天津300134

出　　处：《科技进步与对策》2018年第14期113-121,共9页Science & Technology Progress and Policy

基　　金：国家自然科学基金青年项目(71202041);天津市大学生创新创业训练计划项目(201510069060);国家级大学生创新创业训练计划项目(201710069013)

摘　　要：整合绝对观与相对观,研究"任务冲突→关系冲突→冲突缓解→凝聚力→团队绩效"的链式作用关系,既可推动团队冲突管理理论发展,也可为项目、任务或问题团队将团队冲突转化为团队绩效提升动能提供理论指引。以105个来自天津市9所高校的国家级与市级"大创"项目团队为被试对象,采用结构方程模型对两个时隔半年的纵向数据调查样本进行统计分析。结果显示:关系冲突比任务冲突对团队凝聚力的影响更直接、积极和显著;情绪规范与任务网络强度、交流协作是缓解团队冲突的两条有效路径;凝聚力是团队构成、结构、过程中影响团队绩效的最直接因素。The relationship research of ＂task conflict→relationship conflict→conflict alleviating→cohesiveness→team performance＂ can improve team conflict management theory development,and can also provide theoretically guidance to how to translate project team,task team or problem solving team＇s conflict to a kinetic energy increasing team performance in accordance with an integrative viewpoint of absolute view and relative view.Based on a two time point sample data every half-year of 105 teams of national and provincial students＇ platform for innovation and entrepreneurship training program from 9 universities in Tianjin,this paper uses structural equation models examine the theoretical hypothesis.The results show that relationship conflict has a more direct,positive and significant effect on team cohesiveness than task conflict; ＂emotion regulation and task network intensity＂ and ＂communicating and cooperation＂ are two effective pathway to alleviate team conflict;cohesiveness is the most direct factor in team composition,structure and process,which can effect team performance.

关 键 词：团队冲突 冲突缓解 凝聚力 团队绩效 纵向研究 

分 类 号：F272.90[经济管理—企业管理]