企业新生代员工心理资本和组织公民行为的关系研究  

Study on the Relationship between New Generation Employees' Psychological Capital and Organizational Citizenship Behavior

作　　者：尹芳霞 张有道[2] YIN Fang-xia1 ,ZHANG You-dao2(1. School of Finance and Economics, Tibet University, Lhasa 850000, China; 2. School of Economics and Management, Lanzhou Jiaotong University, Lanzhou 730070, China)

机构地区：[1]西藏大学财经学院,西藏拉萨850000 [2]兰州交通大学经济管理学院,甘肃兰州730070

出　　处：《兰州交通大学学报》2018年第3期122-125,共4页Journal of Lanzhou Jiaotong University

基　　金：兰州交通大学教改项目(1600120124)

摘　　要：通过对359名80后和90后企业员工的问卷调查,探讨新生代员工心理资本的自信、希望、韧性、乐观各维度与组织公民行为之间的关系.利用分析工具SPSS20.0对问卷收集结果进行分析处理,结果表明:心理资本及其各维度和组织公民行为之间有较高的正相关关系,员工的心理资本水平越高,员工做出更多组织公民行为的倾向就越高.Through a questionnaire survey of 359 employees born in 1980 sor 1990 s,this paper investigates the relationship between various dimensions of psychological capital（the self-confidence,hope,toughness,optimism）and organizational citizenship behavior.the results show that there is a high positive correlation between various dimensions of psychological capital and organizational citizenship behavior.The higher level of psychological capital,the higher tendency of employees to make more organizational citizenship behavior.

关 键 词：心理资本 组织公民行为 新生代员工 

分 类 号：C93[经济管理—管理学]