越级指挥的代价:高管越级指挥对中层领导多重交换关系的影响  

The Costs of Command Bypassing the Immediate Leadership: The Influence of Senior Executives’ Command Bypassing the Middle-Level Leaders on Multiple Exchange Relationships

作　　者：陈鹏宇 孙剑[1] 贾铖 Pengyu Chen;Jian Sun;Cheng Jia(College of Economics&Management,Huazhong Agricultural University,Wuhan 430070)

机构地区：[1]华中农业大学经济管理学院,武汉430070

出　　处：《中国人力资源开发》2020年第3期43-57,共15页Human Resources Development of China

基　　金：国家社会科学基金重点项目(15AZD063)。

摘　　要：高管越级指挥是企业高管利用层级优势,越过中层领导或代替中层领导,直接对下属进行工作任务委派与监督的行为。基于社会交换理论,本研究探讨了高管越级指挥如何影响中层领导的多重上下级交换关系及其边界条件。对377位中层领导进行问卷调查,回归分析显示:高管越级指挥负向影响中层领导-下属交换,中层领导-下属关系冲突在上述过程中起中介作用,中层领导任职年限负向调节关系冲突的中介作用。此外,高管越级指挥负向影响中层领导-高管交换;中层领导信任高管在上述过程中起中介作用,中层领导任职年限正向调节信任高管的中介作用。本研究对于维护组织和睦、实现组织有效管理具有一定的启示和现实意义。Senior executives can take advantage of their status and directly assign tasks to the grass-roots employees bypassing middle-level leaders. Drawing on the social exchange theory, we conducted an empirical study regarding the relationships between senior executive command bypassing the immediate leadership and leader-member exchange. Using data from 377 middle-level leaders, the results showed that senior executive command bypassing the immediate leadership exerts negative effect on leader-subordinate exchange, which was mediated by leader-subordinate relationship conflict. Such negative indirect effect is weaker when the middle-level leader’s tenure was long rather than short. Besides, senior executive command bypassing the immediate leadership exerts negative effect on leader-leader exchange, which was mediated by trust in senior executive. Such indirect relationship is weaker when the middle-level leader’s tenure was short rather than long. The implications of these findings are discussed.

关 键 词：越级指挥 领导-成员交换 关系冲突 信任高管 任职年限 

分 类 号：F272.92[经济管理—企业管理]