主动及被动模式下在线远程办公影响效果研究述评与展望  

A Literature Review of Online Telecommuting and Future Prospects under Active and Passive Mode

作　　者：霍伟伟[1] 龚靖雅 李鲜苗[2] 聂晶[1] Huo Weiwei;Gong Jingya;Li Xianmiao;Nie Jing(SHU-UTS SILC Business School,Shanghai University,Shanghai 201800;School of Economics and Management,Anhui University of Science and Technology,Huainan 232000)

机构地区：[1]上海大学悉尼工商学院,上海201800 [2]安徽理工大学经济与管理学院,淮南232000

出　　处：《中国人力资源开发》2020年第8期6-21,共16页Human Resources Development of China

基　　金：上海市哲学社会科学规划课题(2019BGL001);国家自然科学基金项目(71701004);上海市2020年度“科技创新行动计划”软科学重点项目(20692109100);安徽省自然科学基金项目(1808085QG223)。

摘　　要：随着2020年初新型冠状病毒的大规模爆发,在线远程办公成为了很多企业疫情期间办公的"救命稻草"。当人们大范围采取这一新型办公方式时,企业迫切需要对其深入地了解以实现更高效的应用。然而,关于在线远程办公的系统性研究述评类文章仍较为匮乏。本文全面梳理了在线远程办公的内涵、类型、测量及认知属性判别等方面的国内外相关研究,从边界理论、压力交互模型以及工作要求-资源模型等理论视角,对在线远程办公的前因、影响机制及调节因素等进行了归纳辨析,述评了该主题的研究局限及未来研究方向。此外,本文针对性地探讨了在线远程办公所面临的管理实践问题,提出了企业可以采取的应对措施。With the outbreak of novel coronavirus in early 2020,online telecommuting has become a"lifesaving straw"for many enterprises during the epidemic.When people adopt this new office mode in a large scale,enterprises need to have a deeper understanding of it to achieve a more reasonable application.However,at present,there’s not a systematic review focusing on online telecommuting.Therefore,this paper comprehensively reviews the domestic and foreign researches on the connotation,theory,measurement and attribute discrimination of online telecommuting,focusing on boundary theory,transactional model of stress and job demands-resources model.Finally,the current research limitations and future research directions are obtained.In addition,this paper also discusses the potential problems of online telecommuting and the countermeasures of enterprises,and gives some pertinent suggestions.

关 键 词：在线远程办公 边界理论 压力交互模型 工作要求-资源模型 

分 类 号：F270.7[经济管理—企业管理]