高校师生关系的本质:“非典型”服务  

The Essence of the Relationship between Teachers and Students in Colleges:Atypical Service

作　　者：郭骁[1] GUO Xiao(Business School,Central University of Finance and Economics,Beijing 100081,China)

机构地区：[1]中央财经大学商学院,北京100081

出　　处：《广义虚拟经济研究》2020年第4期97-100,共4页Research on the Generalized Virtual Economy

摘　　要：高等教育质量的提高在微观层面依赖于师生两方的良性互动和持续改进,其前提是明确两者关系的本质,这个本质必须是单一且可测量的,不能是抽象复合且含糊难测的。而当前我们对高校师生关系的本质认识还不一致,大学生对高校师生关系往往认知为"教与学的关系"、"管理与被管理的关系"等。本文在分析这些认知不足的同时,基于各高校的评教制度指出高校师生关系的本质是服务关系,而且是一种区别于"典型服务"的"非典型服务",并强调这种"非典型服务"依然属于"服务"属性,坚持这一本质认知有助于使高等教育质量得到系统保证。The improvement of the quality of higher education depends on the positive interaction and continuous improvement between teachers and students at the micro level. The premise is to clarify the essence of the relationship between the two sides. The essence must be single and measurable, not abstract, complex and vague. At present, our understanding of the nature of the relationship between teachers and students in Colleges is not consistent. College students often recognize the relationship between teachers and students as "the relationship between teaching and learning", "the relationship between management and being managed". Based on the analysis of these cognitive deficiencies, this paper points out that the essence of the relationship between teachers and students in Colleges is a service relationship, which is different from "typical service". It also emphasizes that this "atypical service" still belongs to the "service" attribute. Adhering to this essential cognition will help to guarantee the quality of higher education systematically.

关 键 词：高校 高等教育 师生关系 非典型服务 教育质量 

分 类 号：F063.1[经济管理—政治经济学]