应用型本科高校课堂教学满意度测量及影响因素研究——基于CZ大学的调查数据  

Research on the Measurement and Influencing Factors of Classroom TeachingSatisfaction in Application - oriented Universities:Based on the Survey Data of CZ University

作　　者：耿刘利 巫绪芬[2] 黎娜 GENG Liuli;WU Xufen;LI Na(School of Economics and Management,Chuzhou University,Chuzhou,Anhui 239000,China;School of Economics and Management,Hefei University,Hefei,Anhui 230601,China)

机构地区：[1]滁州学院经济与管理学院,安徽滁州239000 [2]合肥学院经济与管理学院,安徽合肥230601

出　　处：《西昌学院学报（自然科学版）》2020年第4期100-106,128,共8页Journal of Xichang University(Natural Science Edition)

基　　金：滁州学院质量工程项目(2019jyz017、2020jyc059);安徽省质量工程项目(2019jyxm1260、2020jyxm1344)。

摘　　要：对课堂教学满意度进行评价并分析其影响因素有利于推动课堂教学质量的提升。利用顾客满意度指数模型和技术接受模型结合应用型本科高校教学活动情境构建,课堂教学满意度-学习投入研究概念模型,以CZ大学全日制在校本科生为调查对象开展调查,运用AMOS软件对概念模型进行实证检验。研究得出结论:感知有用性、感知易用性和师德师风能对课堂教学满意度产生显著的正向影响;师德师风、课堂管理和学习氛围能够显著正向影响学习投入。最后,围绕创新教学方式、提升教学技能,强化师德师风建设、营造学习氛围、加强课程规制与管理、完善考核体系等方面提出对策建议。The evaluation of students'satisfaction degree on classroom teaching and the analysis of its influencing factors are conducive to promoting the quality of classroom teaching.Using the classical customer satisfaction theory and TAM combined with the teaching activities in application-oriented undergraduate colleges,this paper established a concept model of classroom teaching satisfaction learning input research.Taking the full-time undergraduate of CZ University as the investigation object,this paper uses Amos software to test the concept model.The results show that perceived usefulness,perceived ease of use and teachers'ethics can have a significant positive impact on classroom teaching satisfaction.Teachers'ethics,classroom management and learning atmosphere can significantly affect learning engagement.Finally,it puts forward countermeasures and suggestions around the innovation of teaching methods,improvement of teaching skills,strengthening the construction of teachers'ethics,building learning atmosphere,strengthening curriculum regulation and management,and improving the assessment system.

关 键 词：应用型本科 教学满意度 学习投入 结构方程模型 

分 类 号：G642.421[文化科学—高等教育学]