护理人员职业倦怠与组织承诺、工作满意度的关系研究  

Correlation Between Nurse Job Burnout, and Organizational Commitment and Job Satisfaction

作　　者：任晓慧[1] 王思钰 崔延泽 周琪[1] REN xiao-hui;WANG Si-yu;CUI Yan-ze(The First Affiliated Hospital of Harbin Medical University,Harbin,Heilongjiang,150086,China;不详)

机构地区：[1]哈尔滨医科大学附属第一医院,黑龙江哈尔滨150086 [2]日照市人民医院,山东日照276826

出　　处：《中国医院管理》2021年第2期80-83,共4页Chinese Hospital Management

基　　金：黑龙江省卫生健康委科研课题(2018-533)。

摘　　要：目的研究职业倦怠与组织承诺、工作满意度的关系。方法采用整群随机抽样的方法,选取黑龙江省3家三级甲等公立医院660护理人员进行职业倦怠、组织承诺、工作满意度问卷调查。结果 (1)护理人员组织承诺、工作满意度和职业倦怠的平均分依次为(3.87±0.62)分、(3.24±0.71)分、(3.12±0.58)分,(2)工作满意度、组织承诺与职业倦怠分别为低度负相关关系,(3)福利待遇、规范承诺、排班、年龄、专业发展机会、婚姻状况、学历、家庭和工作平衡对职业倦怠的联合解释量为19.9%。结论护理人员组织承诺好工作满意度处于较高水平,职业倦怠比较严重,组织承诺、工作满意度对护理人员职业倦怠有负向预测作用。Objective To study the relationship between job burnout,and organizational commitment and job satisfaction.Methods A total of 660 nurses from 3 third-grade public hospitals in Heilongjiang Province were selected to conduct job burnout,organizational commitment and job satisfaction questionnaires.Results(1)The average scores of nurses’organizational commitment,job satisfaction and job burnout were(3.87±0.62),(3.24±0.71)and(3.12±0.58).(2)Job satisfaction,organizational commitment and job burnout was in low negative correlation.(3)The combined interpretation of welfare,normative commitment,scheduling,age,professional development opportunities,marital status,education,family and work balance on job burnout was 19.9%.Conclusion Nurses’organizational commitment,job satisfaction and job burnout are at a high level.Organizational commitment and job satisfaction have negative predictive effect on nursing staff’s job burnout.

关 键 词：职业倦怠 组织承诺 工作满意度 护理人员 

分 类 号：R192.6[医药卫生—卫生事业管理]