企业社会网络影响创新绩效的内在机理研究——打开知识管理能力的黑箱  

A study of the internal influence mechanism of enterprise social network on innovation performance: By opening the black box of knowledge management capacity

作　　者：俞兆渊 鞠晓伟[1] 余海晴[1] Yu Zhaoyuan;Ju Xiaowei;Yu Haiqing(School of Management,Jilin University,Changchun 130022,Jilin,China)

机构地区：[1]吉林大学管理学院,吉林长春130022

出　　处：《科研管理》2020年第12期149-159,共11页Science Research Management

基　　金：教育部人文社会科学研究青年基金项目(18YJC630031);吉林省教育厅社会科学研究规划项目(2014B018;JJKH20180527SK)。

摘　　要：基于社会网络和知识基础理论,以知识管理能力为中介变量,并打开其"黑箱",探究企业社会网络影响创新绩效的内在机理,运用结构方程模型分析和Bootstrap等方法,对相关假设进行检验。结果表明,企业内部社会网络能够通过内部知识管理能力的中介作用提升创新绩效,内部社会网络会依次通过知识创造、知识转化和知识创新能力的链式传导作用积极影响创新绩效;企业外部社会网络能够通过外部知识管理能力的中介作用提升创新绩效,外部社会网络会依次通过知识吸收、知识连接和知识解吸能力的链式传导作用积极影响创新绩效;企业内、外部社会网络的交互项也能够通过内部和外部知识管理能力的中介作用提升创新绩效。With the sharp growth of R&D risk and cost, a single organization cannot control all the resources needed for innovation. The social network of different innovation subjects has become an important organizational form of technological innovation activities. Social network is not only a relationship structure through which enterprises access information, resources, and social support, but also a channel of emotional communication. According to social network theory, all enterprises are nested in the complex dynamic social network. The majority of them need to link with stakeholders such as suppliers, distributors as well as customers, using social network to exchange knowledge and share resources.Previous research has extensively studied the role of social network in improving the innovation performance of enterprises. However, much work so far has focused on the direct impact of social network and innovation performance, little work has been devoted to the inherent influence mechanism. Moreover, few studies divide social network into internal and external social network to explore their interactive effect. Besides, in spite of some scholars have discussed the impact of knowledge management capability on innovation performance, they generally take knowledge management capability as a whole concept, little is known about the internal mechanism of knowledge management capability.Therefore, based on social network and knowledge-based theories, the paper investigates the mechanism of enterprise social network and innovation performance, taking knowledge management capability as mediator and looking inside its black box. Besides, the approach of structural equation model analysis and bootstrap methods is used to test the relevant hypotheses.Findings of the paper are summarized as follows:(1) the internal social network can improve innovation performance through the mediating role of internal knowledge management capacity, specifically, the internal social network has a positive impact on innovation performance via the

关 键 词：内部社会网络 外部社会网络 知识管理能力 创新绩效 

分 类 号：F270.7[经济管理—企业管理]