医患沟通技能测评工具国内外研究进展  

Research Progress of Evaluation Tools for Doctor-patient Communication Skills

作　　者：肖瑶 常晓波[2] 胡丹[2] 谢洪武[2] 黄仙保 夏雷翔[2] 谢丁一[2] 熊俊[2] XIAO Yao;CHANG Xiao-bo;HU Dan(Graduate School,Jiangxi University of Chinese Medicine,Nanchang 330004,China)

机构地区：[1]江西中医药大学研究生院,江西南昌330004 [2]江西中医药大学附属医院针灸过敏性鼻炎科,江西南昌330006

出　　处：《医学与哲学》2021年第8期64-67,共4页Medicine and Philosophy

基　　金：2017年江西省社会科学“十三五”规划项目(17JY19);2018年江西中医药大学“1050”青年人才工程第一层次青年拔尖人选项目(5141900101)。

摘　　要：科学系统的医患沟通技能测评工具是提高医患沟通水平的重要手段,也是探索我国医患关系紧张如何解决的重要途径。检索国内外相关文献,根据评价主体的不同,从医生与患者、护士与患者、医学生/护生与患者三个方面归纳测评工具的特点。医患沟通测评工具中开发工具用于评价医学生/护生与患者沟通的数量较多。国外测评工具较国内的更为系统,具有操作简便等优点;国内测评工具以量表为主,以SEGUE量表的修订最具代表性。但同时存在评价标准不一、自主性低等问题。Scientific and systematic doctor-patient communication skills assessment tool is an important means to facilitate doctor-patient communication,also plays as an alternative to tensive doctor-patient relationship in China.The authors searched the relevant literature at home and abroad,and summarized the characteristics of the evaluation tools according to three evaluation subjects:doctors and patients,nurses and patients,and medical/nursing students and patients.The study found that among the doctor-patient communication evaluation tools,there were greater number of development tools used to evaluate medical/nursing students and patients than the other two.Foreign evaluation tools were more systematic and user-friendly.Domestic measurement tools were mainly scales,and the revision of SEGUE scale was a representative.However,problems like differential evaluation standards,low autonomy were easily to be noticed.

关 键 词：医患关系 沟通技能 医学人文 

分 类 号：R-05[医药卫生]