前厅服务“面面观”--酒店前厅管理需要从三方面入手  

Hotel Front Office Service"All Aspects"

作　　者：Gilles Bertaux 

机构地区：[1]不详

出　　处：《中国会展》2021年第12期52-57,共6页China Conference & Exhibition

摘　　要：在规模较大的酒店里,前厅的管理人员除前厅经理之外,还设有主管人员,如前厅业务主管以及下属的各位领班人员。前厅主管接受前厅经理领导,负责前厅营销的日常工作。In larger hotels,in addition to the front office manager,the front office managers also have supervisors,such as the front office business supervisor and the subordinate foremen.The front office supervisor accepts the leadership of the front office manager and is responsible for the daily work of front office marketing.

关 键 词：前厅服务 主管人员 业务主管 管理人员 酒店前厅管理 营销 面面观 经理 

分 类 号：F27[经济管理—企业管理]