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作 者:吕有清 黄山青[1] Lv Youqing;Huang Shanqing(Department of Management,Chuzhou University,Chuzhou 239000,China)
出 处:《黄山学院学报》2021年第4期128-131,共4页Journal of Huangshan University
基 金:滁州学院质量工程项目(2015jyy024);安徽省省级质量工程项目(2018jyxm0616)。
摘 要:通过访谈与问卷调查的形式获取顾客需求,运用质量功能展开(QFD)原理,构建应用型本科高校电子商务课程教学的QFD模型,建立“顾客需求-教学质量规划”“教学质量规划-教学质量设计”“教学质量设计-教学质量配置”以及“教学质量配置-教学质量控制”质量屋。通过将顾客需求逐级转化为教学质量控制措施,形成电子商务教学的完善体系,以实现满足顾客需求、提升应用型本科高校电子商务课程教学水平的目的。In light of a series of problems such as outdated teaching materials and the lack of practical teaching in the teaching of e-commerce courses in universities,this paper obtains customer needs through interviews and questionnaires and applies the Quality Function Deployment(QFD)principles to construct the QFD model of the teaching of e-commerce courses in application-oriented universities.It has established quality houses including“customer demand-teaching quality planning”,“teaching quality planning-teaching quality design”,“teaching quality design-teaching quality allocation”,“teaching quality allocation-teaching quality control”.By transforming customer requirements into teaching quality control measures,a perfect system of e-commerce teaching is formed to meet the needs of customers and improve the teaching level of e-commerce courses in application-oriented universities.
关 键 词:质量功能展开(QFD) 应用型本科高校 教学设计
分 类 号:G642.3[文化科学—高等教育学]
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