智能汽车控制APP中求助界面的设计与应用  

Help-seeking Interface Design and Application in Intelligent Vehicle Control APP

作　　者：姜霄[1] 杨亚萍[1] JIANG Xiao;YANG Ya-ping(Jiaxing University,Jiaxing 314001,China)

机构地区：[1]嘉兴学院,嘉兴314001

出　　处：《包装工程》2022年第2期159-164,共6页Packaging Engineering

基　　金：浙江省社科规划课题成果(20NDJC157YB);浙江省高校重大人文社科项目攻关计划资助(2021QN012)。

摘　　要：目的寻找智能汽车控制APP中失助现象背后的用户界面设计原因,提高出行求助的合理性。方法基于对智能车控APP界面设计中求助问题的理解,归纳三个失助的原因:复杂的激活方式、视觉信息识别和记忆困难,场景匹配度低。通过对汽车出行中静态和动态场景的了解和用户行为的理解,进而从行为逻辑理论的角度,提出智能车控APP求助界面的交互设计和视觉设计思路,探索求助服务的设计机会点,并通过案例来证明。结果从激活的交互方式简单化、视觉信息结构化、求助图形语意明确化和协作平台化的角度提出了APP求助界面设计的新方法。结论智能车控APP中求助界面应基于静态和动态场景的特征,从用户行为角度去优化求助逻辑、组织视觉信息和产品帮助策略,实现求有所助,避免功能流于形式。The work aims to find the user interface design reasons behind the helplessness in the intelligent vehicle control APP, and improve the rationality of travel assistance. Based on the understanding of help-seeking problems in interface design, three reasons were found: complex activation mode, complex visual information, and low context matching. By the investigation of the static and dynamic scenarios in the vehicle travel and the understanding of user behavior,the idea of intelligent vehicle help-seeking interface interaction and visual design were proposed from the perspective of behavioral logic, the design opportunity of help-seeking service was also explored, and the method was proved through a case. The help-seeking interface design method was proposed from the perspective of simplifying activation mode, structuring visual information, rationalizing graphic meaning and platform collaboration. The help-seeking interface design should be based on the characteristics of static and dynamic contexts to optimize the logic of help-seeking, organize visual information and product’s helping strategy from the perspective of user behavior, to realize who will get helps if he asks and avoid the function becoming a mere formality.

关 键 词：智能汽车 界面设计 求助 行为逻辑 智慧出行 

分 类 号：TB472[一般工业技术—工业设计]