团队信任的影响因素与作用机制:基于团队层面的分析  

Antecedents and Mechanism of Team Trust:An Analysis Based on Team level

作　　者：付美云 姚琦[2] 马华维[3] FU Meiyun;YAO Qi;MA Huawei(School of Vocational Education,Tianjin University of Technology and Education,Tianjin 300222,China;School of Psychology and Cognitive Science,East China Normal University,Shanghai 200062,China;Department of Psychology,Tianjin Normal University,Tianjin 300387,China)

机构地区：[1]天津职业技术师范大学职业教育学院,天津300222 [2]华东师范大学心理学与认知科学学院,上海200062 [3]天津师范大学心理学系,天津300074

出　　处：《心理技术与应用》2022年第2期121-128,共8页Psychology(Techniques and Applications)

基　　金：国家社科基金重大项目“社会心理视角下新时代社会信任体系建设研究”(18ZDA165);天津市普通高等学校人文社会科学重点研究基地-职业教育发展研究中心项目。

摘　　要：团队信任既包括团队成员之间个体层面的人际信任,也包括团队成员将团队作为一个整体所形成的团队层面的信任。团队层面影响团队信任的因素包括团队特征、团队运行过程、团队沟通与冲突,以及团队领导者特征等,并且团队信任直接或间接(通过一些中介和调节变量)对团队效能产生影响。未来的研究可进一步关注团队信任的测量问题、跨层次的借鉴与整合问题以及新兴团队类型的信任问题。Team trust includes not only the interpersonal trust between team members at the individual level,but also the common trust that team members take the team as a whole.At the team level,the factors that affect this kind of collectively shared trust include the characteristics and processes of the team,the communication and conflict of the team,as well as the characteristics of the team leader.Meanwhile,team trust directly or indirectly affects team effectiveness through certain mediating and moderating effects.Future research can further focus on new measurement of team trust,cross level reference and integration,and trust in new team types.

关 键 词：团队信任 工作团队内信任 团队层面 团队绩效 

分 类 号：B849[哲学宗教—应用心理学]