领导者情绪智力一致性对员工建言影响的路径与边界  

The Route and Condition of Effect of Leaders’Emotional Intelligence Congruence on Employee Voice

作　　者：罗瑾琏[1] 李树文 梁阜[2] Luo Jinlian;Li Shuwen;Liang Fu(School of Economics and Management,Tongji University,Shanghai 201804;School of Business Administration,Shandong University of Finance and Economics,Jinan 250014)

机构地区：[1]同济大学经济与管理学院,上海201804 [2]山东财经大学工商管理学院,济南250014

出　　处：《管理评论》2022年第3期198-208,共11页Management Review

基　　金：国家自然科学基金面上项目(71772138,71472137);教育部人文社会科学研究规划项目(19YJA630125);山东省自然科学基金面上项目(ZR2017MG003)。

摘　　要：基于认知资源理论、社会交换理论,本研究从二元视角(dual-system)分析了领导者自评情绪智力与下属他评领导者情绪智力一致性对员工建言的影响。通过对43位领导与其下属的配对问卷调研,并采用多项式回归与响应面分析、Bootstrapping法对调研数据进行了一致性检验和有调节的中介效应检验。研究结果表明:(1)领导者他评情绪智力与自评情绪智力间具有四种配对情况,相较“高他评-低自评”“低他评-高自评”“低他评-低自评”领导者情绪智力匹配情境,在“高他评-高自评”领导者情绪智力一致情境下,双元领导程度最高;(2)相较“高他评-低自评”“高他评-高自评”“低他评-低自评”领导者情绪智力匹配情境,在“低他评-高自评”领导者情绪智力一致情境下,员工更愿意建言;(3)双元领导在情绪智力一致性与员工建言间起部分中介作用;(4)领导者自我意识在情绪智力一致性与员工建言间以双元领导为中介的间接关系中起负向调节作用。本文从领导者情绪智力的二元评价视角揭示了领导者情绪智力对员工建言的影响机制,为领导与下属间动态共鸣提供了更多解释路径。Based on cognitive resource theory and social exchange theory,we examine how the congruence of leaders’emotional intelligence assessed by leader themselves and their subordinates respectively influences employee voice from the perspective of dual system.Using 43 leader-subordinate matched samples,we conduct a congruence test and a moderated mediation test through polynomial regression,response surface analysis and bootstrapping.The results show that:(1)there are four conbinations about the congruence between other-reported leader’s emotional intelligence and self-reported leader’s emotional intelligence,which are top-down,down-top,down-down and top-top.Among the four conbinations,top-top conbination can strength ambidextrous leadership’s influence most.(2)Employees are more likely to make their voices heard under situation of down other-reported and top self-reported emotional intelligence congruence.(3)Ambidextrous leadership partly mediates the relationship between emotional intelligence congruence and employee voice.(4)Leaders’self-awareness negatively moderates the indirect relation via ambidextrous leadership between emotional intelligence congruence and employee voice.This finding sheds some light on the antecedents of ambidextrous leadership and employee voice,and provides new perspective to study leader-member exchange.

关 键 词：情绪智力一致性 领导者情绪智力 领导者自我意识 双元领导 员工建言 

分 类 号：F272.92[经济管理—企业管理]