情感代理能否提高多媒体学习的效果?  

Can affective pedagogical agent facilitate multimedia learning?

作　　者：王燕青 龚少英[1] 姜甜甜 吴亚男 WANG Yanqing;GONG Shaoying;JIANG Tiantian;Wu Yanan(Key Laboratory of Adolescent Cyberpsychology and Behavior,Ministry of Education,School of Psychology,Central China Normal University,Wuhan 430079,China)

机构地区：[1]青少年网络心理与行为教育部重点实验室,华中师范大学心理学院,武汉430079

出　　处：《心理科学进展》2022年第7期1524-1535,共12页Advances in Psychological Science

基　　金：国家自然科学基金面上项目(#61877025);青少年网络心理与行为教育部重点实验室/人的发展与心理健康湖北省重点实验室开放课题(#2019B04)。

摘　　要：近年来,情感代理如何影响学习受到了研究者们的高度重视。情感代理是一种能够通过言语、面部表情和肢体动作等多种方式激发学习者情感体验的教学代理。已有大多数研究发现情感代理能够有效地唤起学习者的积极情绪(d_(积极情绪)=0.45),提高内部动机(d_(内部动机)=0.52),但对学习效果的促进作用较为微弱(d_(保持)=0.18,d_(理解)=0.32,d_(迁移)=0.14,d_(联合)=0.32)。研究者们从情绪感染理论、情绪反应理论、多媒体学习认知情感理论、认知负荷理论以及干扰理论等不同的角度对情感代理的效果进行了解释。未来研究仍需要从实验操纵、边界条件、内部机制等方面进一步考察情感代理的作用。Recently,educational psychologists have paid much attention to whether adding an affective pedagogical agent to the computer screen can induce learners’positive emotions,increase intrinsic motivation and facilitate cognitive processes and learning.Affective pedagogical agents are lifelike characters designed to elicit certain affective experiences in learners through multiple modalities such as facial expressions,voices,and body movements.Previous research has examined the role of affective pedagogical agents in multimedia learning.Most empirical studies found that affective pedagogical agents positively affect the learner’s emotional (d _(positive emotions)=0.45) and motivational state (d _(intrinsic motivation)=0.52).Nevertheless,affective pedagogical agents have weak effects on learning performance (d _(retention)=0.18,d _(comprehension)=0.32,d _(transfer)=0.14,d _(unite)=0.32).Five theories were used to explain the effects of affective pedagogical agents:Emotional contagion theory,emotional response theory,cognitive-affective theory of learning with media,cognitive load theory,and interference theory.Further research should focus on the manipulation,boundary conditions,and underlying mechanisms,etc.

关 键 词：情感代理 积极情绪 内部动机 学习成绩 多媒体学习 

分 类 号：B849[哲学宗教—应用心理学] G44[哲学宗教—心理学]