企业员工建设性越轨行为影响同事无礼行为机理探究  

Research on the Influence Mechanism of Constructive Deviance on Coworker Incivility

作　　者：王艳子[1] 郝海媛 WANG Yan-zi;HAO Hai-yuan

机构地区：[1]山西大学经济与管理学院

出　　处：《中央财经大学学报》2023年第3期120-128,共9页Journal of Central University of Finance & Economics

基　　金：国家自然科学基金项目“‘脸’‘面’逆求视角下多层次亲组织非伦理行为衍化与后效的纵向追踪研究”(项目编号:72071124);教育部人文社科项目“员工建设性越轨行为的内涵、诱因与结果:多层次视角的追踪研究”(项目编号:20YJC630152)。

摘　　要：企业员工建设性越轨行为,因其打破常规工作模式和方法、扰乱正常开展工作、增加工作结果不确定性等而容易导致同事无礼行为,但现有文献缺乏有关员工建设性越轨行为对同事无礼行为影响机理的探讨。笔者基于社会比较理论,构建有调节的中介作用模型,通过对三个时点问卷调查收集的229份有效追踪数据进行统计分析,实证检验了员工建设性越轨行为与同事无礼行为的内在关联。检验证实:员工建设性越轨行为对同事无礼行为产生正向影响;同事妒忌在二者间发挥完全中介作用;职场友谊既削弱了同事妒忌对同事无礼行为的正向影响,也削弱了同事妒忌在员工建设性越轨行为与同事无礼行为之间的中介作用。本研究通过实证检验揭示了员工建设性越轨行为导致同事无礼行为的影响机理,研究结论拓展了社会比较理论的应用边际,丰富了员工建设性越轨行为“阴暗面”研究的相关文献,可以为企业有效避免员工建设性越轨行为引发的负面效应提供理论依据。Constructive deviance breaks the conventional work mode and method of coworkers,and disrupts the normal work of coworkers and increases the uncertainty of coworkers’work results,thus the perpetrator of this behavior may suffer from coworker incivility.However,the existing literature lacks the exploration on the influence mechanism of constructive deviance on coworker incivility.Based on the theory of social comparison,the authors construct a moderated mediation model.The statistical analysis of 229 valid tracking data collected through questionnaires at three time points shows that constructive deviance has a positive effect on coworker incivility;coworker envy plays a full mediating role between them;workplace friendship not only weakens the positive effect of coworker envy on coworker incivility but also weakens the mediating role of coworker envy between constructive deviance and coworker incivility.The study reveals the influence mechanism of constructive deviance on coworker incivility through empirical test.The research conclusion expands the application boundary of social comparison theory,and enriches the relevant literature on the“dark side”of constructive deviance,and can provide a theoretical basis for enterprises to effectively avoid the negative effects caused by constructive deviance.

关 键 词：员工建设性越轨行为 同事无礼行为 同事妒忌 职场友谊 

分 类 号：F272.92[经济管理—企业管理]