反馈来源对员工创新的影响研究——以数字产品团队为例  

The Effect of Feedback Sources on Employee Innovation--Evidence from Digital Product Team

作　　者：秦佳良 翟伟霞 李朗朗 QIN Jia-liang;ZHAI Wei-xia;LI Lang-lang(School of Business,University of Shanghai for Science and Technology,Shanghai 200093)

机构地区：[1]上海理工大学管理学院,上海200093

出　　处：《湖南财政经济学院学报》2024年第2期98-109,共12页Journal of Hunan University of Finance and Economics

基　　金：上海市青年科技英才扬帆计划项目“数字产品团队的学习研究”(项目编号:21YF1431100)。

摘　　要：结合社会交换理论和工作需求-资源理论,构建了一个第一阶段被调节的中介模型,以探讨反馈来源、心理契约破裂、工作投入与员工创新之间的关系。以数字产品团队为研究对象,通过收集101名团队主管和547名团队成员的问卷调查数据进行实证研究。研究结果表明:团队主管反馈和员工创新正相关;心理契约破裂在团队主管反馈与员工创新之间起负向中介作用;工作投入在团队主管反馈与员工创新之间起正向中介作用;团队成员反馈是一个重要的调节变量,它在团队主管反馈和心理契约破裂、团队主管反馈和工作投入之间均起负向调节作用;同时,在团队主管反馈通过心理契约破裂或工作投入影响员工创新的间接效应中,团队成员反馈起负向调节作用。Combining social exchange theory and job demand-resource theory,this paper constructs a first-stage moderated mediation model to explore the relationship between feedback sources,psychological contract breach,job engagement,and employee innovation.Empirical research is conducted by collecting questionnaire data of 101 team leaders and 547 team members from digital products teams,the results show that:team leader feedback is positively correlated with employee innovation;psychological contract breach negatively mediates the relationship between team leader feedback and employee innovation;job engagement positively mediates the relationship between team leader feedback and employee innovation;team member feedback is an important moderator variable,which negatively moderates the relationship between team leader feedback and psychological contract breach,and the relationship between team leader feedback and job engagement.Besides,team member feedback negatively moderates the indirect effect of team leader feedback on employee innovation through psychological contract breach or job engagement.This paper has a certain reference for enterprises to use feedback sources to reduce employee psychological contract breach,enhance job engagement and promote employee innovation.

关 键 词：员工创新 心理契约破裂 工作投入 团队主管反馈 团队成员反馈 数字产品团队 

分 类 号：F272.92[经济管理—企业管理]