数字平台应用影响中小企业组织韧性的作用机制——基于双元学习的视角  

The Action Mechanism of Digital Platform Application Affecting the Resilience of SMEs:From the Perspective of Ambidextrous Learning

作　　者：李夏迪 林汉川[2] Li Xiadi;Lin Hanchuan(School of Management,Zhejiang University of Technology,Hangzhou 310023,China;China Institute for Small and Medium Enterprises,Zhejiang University of Technology,Hangzhou 310023,China)

机构地区：[1]浙江工业大学管理学院,浙江杭州310023 [2]浙江工业大学中国中小企业研究院,浙江杭州310023

出　　处：《科技管理研究》2024年第7期179-186,共8页Science and Technology Management Research

基　　金：国家社会科学基金重大项目“新时代加强中国中小微企业国际竞争力的模式与路径研究”(18ZDA056)。

摘　　要：为帮助管理者理解数字平台应用促进中小企业化危为机的作用机制,基于信息处理理论和双元学习视角,探究数字平台应用提升组织韧性的内在机制,引入双元学习中介变量和组织惯性调节变量构建理论模型,并利用对218家中小制造企业的问卷调查数据进行实证分析。结果表明,(1)数字平台应用能够提升中小企业组织韧性;(2)数字平台应用通过探索式学习和利用式学习影响中小企业组织韧性;(3)组织惯性会弱化双元学习对中小企业组织韧性的积极影响。因此,中小企业应加强对数字平台的应用,同时积极开展双元学习并减少对过往路径的依赖,以此来培育和提升组织韧性。To help managers understand the mechanism of digital platforms usage to copy with complex environments and turn risks into opportunities,this paper explores the impact mechanism of digital platform usage on SMEs'organizational resilience based on information processing theory and ambidextrous learning literature.A theoretical model has been constructed based on the mediating variables of ambidextrous learning and moderating variable of organizational inertia,followed by an empirical analysis of the survey data of 218 SMEs.The findings show that digital platforms usage positively affect SME organizational resilience and digital platforms usage affects SMEs'organizational resilience through exploratory learning and exploitative learning.Moreover,organizational inertia negatively moderates the relationship between ambidextrous learning and SMEs organizational resilience.The findings provide new theoretical perspectives and practical insights on how to improve the resilience of SMEs in the context of digital economy.Therefore,SMEs should cultivate and enhance organizational resilience by strengthening their application of digital platforms,while actively engaging in ambidextrous learning and reducing their reliance on past paths.

关 键 词：数字平台应用 中小企业 组织韧性 双元学习 组织惯性 

分 类 号：F272[经济管理—企业管理] F272.9[经济管理—国民经济] G302[文化科学]