工作场所羞愧:文献述评与研究展望  

Shame at Workplace:A Review and Prospects

作　　者：肖静 黄丽[2] XIAO Jing;HUANG Li(School of Economics and Management,Southwest Petroleum University,Chengdu,Sichuan 610500;School of Business,Yunnan University of Finance and Economics,Kunming,Yunnan 650032)

机构地区：[1]西南石油大学经济管理学院,四川成都650032 [2]云南财经大学商学院,云南昆明650221

出　　处：《管理现代化》2024年第3期194-201,共8页Modernization of Management

基　　金：国家自然科学基金项目“工作心理理论视角下职业使命感的促进机制研究—影响因素与干预策略”(71802175);国家自然科学基金项目“企业数字化转型下职业生涯冲击表征、类型、影响与干预研究”(72262031)。

摘　　要：工作场所中充斥着导致员工产生羞愧的情景,这种现象已成为组织管理研究者关注的焦点。但迄今为止,仍鲜有文献对该领域的已有研究成果进行较为系统的梳理。鉴于此,本研究围绕工作场所羞愧的内涵及测量、引发因素、作用后果及调节效应进行总结。通过梳理发现,既有研究主要是对直接羞愧的探讨,而忽略了对替代羞愧及引发因素和作用结果的关注。故未来研究应延展工作场所羞愧的概念内涵,侧重对直接羞愧与替代羞愧的概念区分,引入实验情景法等捕捉工作场所羞愧;深入探讨其引发因素及形成机制,强调对替代羞愧引发条件及调节因素的探讨,展开对直接羞愧与替代羞愧的引发条件差异对比;继续拓展工作场所羞愧的结果效应及边界条件,探讨其对职业健康、组织承诺等的积极或消极影响,对比分析直接羞愧与替代羞愧在结果效应上是否存在不同;探索中国文化下工作场所羞愧的本土化研究,聚焦羞愧的特有引发因素和作用后果。Workplaces are rife with scenarios that can lead to employee shame.Shame at work-place has become a focus of attention for organizational management researchers.However,there is little literature to date that provides a more systematic overview of the available research findings in this area.In view of this,this study summarizes the connotation and measurement of shame at workplace,triggers and boundary conditions,and consequences and boundary conditions.The review reveals that existing studies have mainly explored direct shame,neglecting to focus on vicarious shame and its triggers and impact outcomes.So this study proposes to extend the conceptual con-tent of shame at workplace,focus on the distinction between direct shame and vicarious shame,and introduce experimental scenarios to capture shame at workplace;explore its triggers and formation mechanisms,emphasize the exploration of vicarious shame triggers and moderators,and develop a comparison of the differences between direct shame and vicarious shame triggers;continue to expand its outcome effects and boundary conditions.We should explore the positive or negative effects of shame at workplace on occupational health and organizational commitment,and compare and analyze whether there are differences between direct shame and vicarious shame in terms of outcome effects;explore the localization of shame at workplace in Chinese culture,and focus on the unique triggers and consequences of shame at workplace in Chinese culture.

关 键 词：羞愧 内疚 尴尬 工作场所羞愧 道德情绪 

分 类 号：F270.7[经济管理—企业管理]