人性化管理模式对儿科护士心理弹性、工作压力、工作积极性及满意度的影响  

The Impact of Humanized Management Mode on the Psychological Resilience, Work Pressure, Work Enthusiasm, and Satisfaction of Pediatric Nurses

作　　者：吴娉 冯晓艳 丁燕红 赵芸 吴雪芳 WU Ping;FENG Xiaoyan;DING Yanhong;ZHAO Yun;WU Xuefang(Department of Pediatrics,Wuxi Children's Hospital(Affiliated Children's Hospital of Jiangnan University),Wuxi 214000,Jiangsu,China)

机构地区：[1]无锡儿童医院(江南大学附属儿童医院)儿科,江苏无锡214000

出　　处：《中国卫生产业》2024年第10期25-27,35,共4页China Health Industry

摘　　要：目的探讨人性化管理模式对儿科护士心理弹性、工作压力、工作积极性及满意度的影响。方法选取2023年1—12月在无锡儿童医院工作的8名儿科护士为研究对象,2023年1—6月为人性化管理实施前,2023年7—12月为人性化管理实施后,比较实施前后儿科护士的心理弹性、工作压力、工作积极性及满意度。结果实施后,儿科护士的心理弹性总评分较实施前高,工作压力评分较实施前低,差异有统计学意义(P均<0.05)。儿科护士的工作积极性评分(9.25±0.43)分较实施前(7.38±0.48)分高,差异有统计学意义(t=8.207,P<0.05)。儿科护士的工作满意度评分较实施前高,差异有统计学意义(P均<0.05)。结论人性化管理模式能够增强儿科护士的心理弹性,降低其工作压力,提高其工作积极性及满意度。Objective To explore the impact of humanized management mode on the psychological resilience,work pressure,work enthusiasm,and satisfaction of pediatric nurses.Methods Eight pediatric nurses working at Wuxi Children's Hospital from January to December 2023 were selected as the research subjects.From January to June 2023 was before the implementation of humanized management,and from July to December was after the implementation of humanized management,compare the psychological resilience,work pressure,work enthusiasm,and satisfaction of pediatric nurses before and after the implementation.Results After the implementation,the total score of resilience of pediatric nurses were higher compared with those before the implementation,the work pressure score of pediatric nurses were lower than those before the implementation,and the differences were statistically significant(all P<0.05).And the work enthusiasm score was 9.25±0.43,higher than that before the implementation 7.38±0.48,the difference was statistically significant(t=8.207,P<0.05).The total score of job satisfaction of pediatric nurses were higher compared with before implementation,and the differences were statistically significant(all P<0.05).Conclusion The humanized management model can enhance the psychological resilience of pediatric nurses,reduce their work pressure,and improve their work enthusiasm and satisfaction.

关 键 词：人性化管理模式 儿科护士 心理弹性 工作压力 工作积极性 工作满意度 

分 类 号：R19[医药卫生—卫生事业管理]