领导倾听内涵及其多层次效应  

The connotation and multi-level effect of leader listening

作　　者：刘庚 韩翼[2] 卢俊阳 LIU Geng;HAN Yi;LU Junyang(School of Economics and Management,Jiangxi Agricultural University,Nanchang 330045,China;School of Business Administration,Zhongnan University of Economics and Law,Wuhan 430073,China;School of History,Culture and Tourism,Jiangxi Normal University,Nanchang 330022,China)

机构地区：[1]江西农业大学经济管理学院,南昌330045 [2]中南财经政法大学工商管理学院,武汉430073 [3]江西师范大学历史文化与旅游学院,南昌330022

出　　处：《心理科学进展》2025年第1期25-41,共17页Advances in Psychological Science

基　　金：国家自然科学基金项目(72302109,71972181,72402083);江西省高校人文社会科学研究项目(GL23205,GL23129);江西省教育厅科学技术研究项目(GJJ2200403);江西省教育科学“十四五”规划课题高等教育管理改革专项项目(24GJZX024)。

摘　　要：面对错综复杂和快速变化的商业环境,组织要想做出快速响应,领导者的有效倾听显得非常重要。通过文献综述发现,现有研究尚未对领导倾听的概念形成统一界定,且理论视角和研究层次较为单一,这不利于我们深入理解领导倾听的内涵及其多层次效应。事实上,作为一种领导行为,领导倾听不仅会对领导者自身产生影响,而且会给团队及其下属带来影响。因此,本研究基于二元互动情境,从沟通信息和支持员工两方面对领导倾听的内涵进行探索性研究,并从领导力效能的评价对象(领导者、团队、员工)出发,结合多层次、多理论、多研究方法的全景研究范式逐步揭示领导倾听对不同对象的不同效应、黑箱机制及边界条件。本研究不仅开拓了倾听研究的新思路和新视角,而且为企业增强领导倾听的积极效能提供了管理启示。Facing the complex and rapidly changing business environment,it is very important for leaders to learn to listen effectively if organizations want to respond quickly.According to the literature review,it found that existing studies has not formed a unified definition of the concept of leader listening,and the theoretical perspective and research level are relatively simple,which were not conducive to in-depth understanding of the connotation and effects of leader listening.In fact,as a kind of leadership behavior,leader listening not only has an impact on leaders themselves,but also on the team and subordinates.Therefore,based on the binary interaction context,this study conducts an exploratory research on the connotation of leader listening in terms of communicating information and supporting employees.And from target of evaluation of leadership effectiveness(leaders,teams and employees),drawing on a full-cycle research framework consisting of multi-level perspectives,multi-theory,and multi-method,this study gradually reveals the different effects of leader listening on different objects,the black-box mechanism and the boundary conditions.This study not only opens up new ideas and new perspectives of listening research,but also has practical implications for organizations to enhance the positive effectiveness of leader listening.

关 键 词：领导倾听 领导力效能 领导工作绩效 团队追随行为 员工建言 

分 类 号：B849[哲学宗教—应用心理学] C93[哲学宗教—心理学]