资质过剩感对员工适应性绩效的双刃剑效应  

The Double-edged Sword Effect of Perceived Overqualification on Employee Adaptive Performance

作　　者：刘保平 史婧怡 LIU Baoping;SHI Jingyi(University of South China,Hengyang 421001,China)

机构地区：[1]南华大学经济管理与法学学院,湖南衡阳421001

出　　处：《南华大学学报(社会科学版)》2024年第6期66-75,共10页Journal of University of South China(Social Science Edition)

基　　金：湖南省社会科学基金项目“基于个人—环境匹配视角的员工职业倦怠形成机理研究”资助(编号:200SSJ021)。

摘　　要：基于双过程模型和资源保存理论,文章构建了资质过剩感从情感和认知路径影响员工适应性绩效的双中介模型,并探讨了上级发展性反馈对上述关系的调节作用。对378份员工数据进行统计分析,结果显示:工作疏离感在资质过剩感与员工适应性绩效之间发挥负向中介作用,一般自我效能感在资质过剩感与员工适应性绩效之间发挥正向中介作用;上级发展性反馈削弱了资质过剩感对工作疏离感的正向影响,增强了资质过剩感对一般自我效能感的正向影响。文章不仅揭示了资质过剩感影响员工适应性绩效的过程黑箱,丰富了资质过剩感复杂效应研究,也为企业建设性管理资质过剩感员工提供了重要启示。Based on the dual process model and the resource preservation theory,a dual mediation model of the influence of the perceived overqualification on employee adaptive performance from the affective and cognitive pathways was constructed,and the mod-erating effect of superior developmental feedback on the above relationship was discussed.Through statistical analysis of 378 employee data,the results show that work alienation plays a negative mediating role in the relationship between perceived qualification and em-ployee adaptive performance,while general self-efficacy plays a positive mediating role in the relationship between perceived qualifica-tion and employee adaptive performance.Superior developmental feedback weakened the positive effect of perceived overqualification on work alienation and enhanced the positive effect of perceived overqualification on general self-efficacy.This study not only reveals the black box of the process in which perceived overqualification affects the adaptive performance of employees,and enriches the literature on the complex effects of perceived overqualification,but also provides important enlightenment for enterprises to constructively manage employees with perceived overqualification.

关 键 词：资质过剩感 适应性绩效 工作疏离感 一般自我效能感 上级发展性反馈 

分 类 号：F272.92[经济管理—企业管理]