酒店人力资源管理提升绩效考核策略研究  

Research on performance evaluation strategies for improving hotel human resource management

作　　者：辛铭涛 Xin Mingtao(University of Sanya,Sanya,Hainan,572000)

机构地区：[1]三亚学院,海南三亚572000

出　　处：《市场周刊》2025年第6期176-179,共4页Market Weekly

基　　金：三亚学院2024—2025学年秋季学期中青年教师(科研类)培养项目“海南酒店业人力资源数字化转型对酒店绩效之影响”(项目编号:USYJSPY24-67)。

摘　　要：酒店人力资源绩效考核是提升酒店管理水平和服务质量的关键,但目前酒店绩效考核还存在考核体系不完善、考核方法单一、激励约束机制不健全等问题,影响了考核的科学性和有效性。对此,文章从构建科学的考核指标体系、创新多元化考核方法、建立有效的激励约束机制三个方面,提出了优化酒店人力资源绩效考核的对策建议,旨在提高酒店人力资源管理水平、推动酒店可持续发展。Hotel human resource performance assessment is the key to improving hotel management level and service quality.However,there are stll problems with the current hotel performance assessment,such as incomplete assessment system,single assessment methods,and inadequate incentive and restraint mechanisms,which affect the scientificity and effectiveness of the assessment.In this regard,this article proposes countermeasures and suggestions for optimizing hotel human resource performance evaluation from three aspects:constructing a scientific evaluation index system,innovating diversified evaluation methods,and establishing effective incentive and restraint mechanisms,intended to improve human resource management level and promote sustainable development of hotels.

关 键 词：酒店 人力资源 绩效考核 优化对策 

分 类 号：F272.92[经济管理—企业管理] F719.2[经济管理—国民经济]