“规矩方圆”:同事“义警”行为对员工工作满意度的影响机制研究  

Nothing Can Be A ccomplished Without Norms or Standards:Research on the Mechanism of Coworker Workplace Vigilante Behavior's Impact on Employees'Job Satisfaction

作　　者：李铭泽 董辰浩 张光磊[1] 万玮 Li Mingze;Dong Chenhao;Zhang Guanglei;Wan Wei(School of Management,W uhan University of Technology,Wuhan,430070;School of International Education,Wuhan University of Technology,Wuhan,430070)

机构地区：[1]武汉理工大学管理学院,武汉430070 [2]武汉理工大学国际教育学院,武汉430070

出　　处：《珞珈管理评论》2025年第2期1-15,共15页Luojia Management Review

基　　金：国家自然科学基金面上项目“职场偏差行为的微观权力干预:职场义警的形成、作用及存续机制研究”(项目批准号:72172114);科技大数据湖北省重点实验室(中国科学院武汉文献情报中心)开放基金课题资助项目(No.E4KF11001)。

摘　　要：如何提高工作满意度一直是学者和管理者的关注重点。已有研究大多关注积极结果的促进因素,如良好的领导风格、同事关系等,对消极结果的抑制因素关注较为薄弱。基于情感事件理论,本研究通过构建一个有调节的中介模型探讨了同事“义警”行为对员工工作满意度的影响机理,检验了道德认同和道德提升感在该关系中的作用。对271名员工两阶段的问卷调查数据进行分析,结果发现:(1)同事“义警”行为通过道德提升感正向影响员工工作满意度;(2)道德认同正向调节了同事“义警”行为与道德提升感之间的关系,即道德认同高的员工在目睹同事“义警”行为时会有更高的道德提升感;(3)道德认同正向调节了道德提升感在同事“义警”行为与员工工作满意度之间的间接效应,即员工道德认同程度越高,该中介效应越强。The topic of improving job satisfaction has long been a focal point for scholars and managers.However,existing research has primarily focused on factors that contribute to positive influences,such as good leadership styles and coworker relationships,while paying less attention to factors that mitigate negative influences.Based on the affective events theory,this study explores the mechanism by which coworkers'workplace vigilante behavior affects employees'job satisfaction by constructing a moderated mediation model.The study examines the roles of moral identity and moral elevation in this relationship.Analyzing data from a two-stage survey of 271 employees,the results indicate:(1)coworker workplace vigilante behavior positively influences employees'job satisfaction through moral elevation;(2)moral identification positively moderates the relationship between coworker workplace vigilante behavior and moral elevation,indicating that employees with high moral identification experience greater moral elevation when witnessing coworker workplace vigilante behavior;(3)moral identification positively moderates the indirect effect of moral elevation on the relationship between coworker workplace vigilante behavior and employees'job satisfaction,with the strength of this mediating effect increasing as employees'moral identification level rises.

关 键 词：同事“义警”行为 道德认同 道德提升感 工作满意度 

分 类 号：C93[经济管理—管理学]