泰安市家庭医生工作压力、领悟社会支持与工作满意度的相关性研究  

Correlation Analysis Between Working Stress,Perceived Social Support and Job Satisfaction of Family Doctors in Tai'an City

作　　者：秦大伟[1] 徐凌忠 孙龙[2,3,4] 朱静 QIN Dawei(Linyi People's Hospital,Key Laboratory of DRG Management and Application in Linyi Hospital,Linyi,Shandong,276000,China)

机构地区：[1]临沂市人民医院,临沂市医院DRG管理与应用重点实验室,山东临沂276000 [2]山东大学齐鲁医学院公共卫生学院卫生管理与政策研究中心,山东济南250012 [3]国家卫生健康委员会卫生经济与政策研究重点实验室(山东大学),山东济南250012 [4]山东大学卫生经济实验与公共政策研究中心,山东济南250012

出　　处：《医学与社会》2025年第4期89-94,共6页Medicine and Society

基　　金：国家自然科学基金资助项目,编号为71974118、72204145。

摘　　要：目的:分析泰安市家庭医生工作压力、领悟社会支持与工作满意度的相关性,为提升家庭医生工作满意度,促进其签约服务高质量发展提供政策建议。方法:于2020年8月,采用多阶段整群抽样方法,对山东省泰安市765名家庭医生进行问卷调查。采用独立样本t检验和单因素方差分析进行单因素分析,用多重线性回归进行多因素分析,进一步用PROCESS 4.0插件进行调节效应检验。结果:共纳入765名家庭医生,工作满意度总分为(18.64±5.479)分,介于一般与满意之间,偏重于一般。工作压力与工作满意度,工作压力与领悟社会支持呈负相关(P<0.01);领悟社会支持与工作满意度呈正相关(P<0.01)。工作压力负向预测家庭医生的工作满意度(P<0.001),领悟社会支持对家庭医生工作压力和工作满意度的关系具有调节作用(P<0.05)。结论:不同收入和工作环境的家庭医生工作满意度存在差异,工作压力影响家庭医生工作满意度,领悟社会支持在家庭医生工作压力对工作满意度的影响中存在调节作用。Objective:To analyze the influence of work stress on job satisfaction of family doctors in Tai'an City,explore the moderating effect of perceived social support on work stress and job satisfaction,and provides policy suggestions for improving the job satisfaction of family doctors and promoting the high-quality development of their contracted services.Methods:A questionnaire survey was conducted among 765 contracted family doctors in Tai'an city by multi-stage cluster random sampling.Independent sample t test and one-way ANOVA were used for single factor analysis,multiple linear regression was used for multi-factor analysis,and PROCESS 4.0 plug-in was used to test the moderating effect.Results:The total score of job satisfaction was(18.64±5.479),which was between average and satisfactory,tending towards average.The correlation analysis showed that job stress was negatively correlated with job satisfaction,and work stress was negatively correlated with perceived social support(P<0.01).Regression results showed that perceived social support was positively correlated with job satisfaction(P<0.01).Work stress negatively predicted family doctors'job satisfaction(P<0.001),and understanding social support moderated the relationship between family doctors'work stress and job satisfaction(P<0.05).Conclusion:Work stress negatively predicts family doctors'job satisfaction,and perceived social support has a moderating effect on family doctors'work stress and job satisfaction.The job satisfaction of family doctors can be improved by relieving the work pressure and improving the level of social support.

关 键 词：心理健康 工作压力 工作满意度 领悟社会支持 家庭医生 泰安 

分 类 号：R-05[医药卫生] R197.1