CICARE沟通模式对护理实习生共情及沟通能力的影响研究  

A Study on the Impact of the CICARE Communication Model on the Empathy and Communication Skills of Nursing Interns

作　　者：王英[1] 王书林 钟博华 苏宝燕[1] 汤青青 郭恩慧 周娟 WANG Ying;WANG Shulin;ZHONG Bohua;SU Baoyan;TANG Qingqing;GUO Enhui;ZHOU Juan(Department of Critical Care Medicine,the First Affiliated Hospital of Guangxi Medical University,Nanning Guangxi 530021,China;College of Nursing,Guangxi University of Chinese Medicine,Nanning Guangxi 530001,China)

机构地区：[1]广西医科大学第一附属医院重症医学科,广西南宁530021 [2]广西中医药大学护理学院,广西南宁530001

出　　处：《中国继续医学教育》2025年第7期108-112,共5页China Continuing Medical Education

基　　金：广西壮族自治区卫生健康委员会自筹经费科研课题(Z20211020;Z20211063)。

摘　　要：目的探讨基于CICARE沟通模式(connect、introduce、communicate、ask、respond、exit,CICARE)的干预方案对护理实习生共情及沟通能力的影响。方法选取2023年4—6月广西南宁某三甲医院94名护理实习生为研究对象,采用随机数字表法分为试验组和对照组,各47名。试验组采用基于CICARE沟通模式的干预方案,包括查阅文献、临床调研、集体备课、共享资源、理论授课、情景模拟等方法,对照组采用传统的教学方法。采用杰弗逊共情量表(护生版)和护士临床沟通能力量表进行干预效果评价。结果干预前,试验组和对照组在共情和沟通能力各方面的评分对比,差异无统计学意义(P>0.05);干预后,试验组的共情能力评分总分为(107.85±7.90)分,沟通能力评分总分为(102.60±3.60)分,均高于对照组[(99.51±10.29)分、(93.60±8.07)分],差异有统计学意义(P<0.05)。结论基于CICARE沟通模式的干预方案能够提高护理实习生沟通及共情能力。Objective To explore the impact of an intervention program based on the CICARE communication model(connect,introduce,communicate,ask,respond,exit,CICARE)on the empathy and communication skills of nursing interns.Methods A total of 94 nursing interns from a tertiary hospital in Nanning,Guangxi were randomly selected to participate in this study from April to June 2023(the internship period was from the 2023 academic year to the 2024 academic year).They were randomly divided into the experimental group and the control group using the random number table method,with 47 in each group.The experimental group received an intervention program based on the CICARE communication model,including literature review,clinical investigation,collective lesson preparation,resource sharing,theoretical teaching,and scenario simulation.The control group received traditional teaching methods.The Jefferson scale of empathy(student version)and the nurse clinical communication skills scale were used to evaluate the intervention effect.Results Before the intervention,there was no statistically significant difference in empathy and communication skills scores between the experimental group and the control group(P>0.05).After the intervention,total scores of the experimental group was(107.85±7.90)points in empathy and(102.60±3.60)points in communication skills,which were higher than those of the control group[(99.51±10.29)points,(93.60±8.07)points],and the differences were statistically significant(P<0.05).Conclusion The intervention program based on the CICARE communication model can improve the communication and empathy skills of nursing interns.

关 键 词：CICARE沟通模式 护理实习生 护理教学 临床沟通能力 共情能力 情景模拟 

分 类 号：G642[文化科学—高等教育学]