教育机构学员满意度评估与提升策略  

Evaluation and Improvement Strategies for Student Satisfaction in Educational Institutions

作　　者：刘迪 

机构地区：[1]黑龙江科技大学管理学院,黑龙江 哈尔滨

出　　处：《现代管理》2024年第7期1666-1671,共6页Modern Management

摘　　要：学员满意度评估是了解学员需求和期望的重要手段。为了全面、客观地评估学员满意度,教育机构要掌握正确的满意度评估方法,并且按照最终的结果选择正确的提升方式,凸显现代化的管理思路,本文旨在探讨教育机构学员满意度评估的重要性及提升策略,通过构建学员满意度评估体系,对学员的需求和期望进行全面分析。随后,针对评估结果,提出了一系列具体的提升策略。这些策略旨在提高学员的满意度,进而增强教育机构的竞争力和吸引力。Student satisfaction evaluation is an important means to understand the needs and expectations of students. In order to comprehensively and objectively evaluate student satisfaction, educational institutions should master the correct satisfaction evaluation method and select the correct promotion method according to the final result, highlighting the modern management ideas. This paper aims to discuss the importance of student satisfaction evaluation in educational institutions and the improvement strategy. Then, according to the evaluation results, a series of specific promotion strategies are proposed. These strategies are designed to increase student satisfaction, which in turn enhances the competitiveness and attractiveness of educational institutions.

关 键 词：学员满意度 评估 提升策略 教学质量 师资力量 

分 类 号：R47[医药卫生—护理学]