组织公民行为与员工绩效的相关性分析  

Correlation Between Organizational Citizenship Behavior and Employee's Working Performance

作　　者：姚艳虹[1] 肖石英[1] 

机构地区：[1]湖南大学工商管理学院

出　　处：《管理学报》2006年第3期324-328,346,共6页Chinese Journal of Management

摘　　要：组织公民行为虽然是员工的一种职责外行为,但因发生在工作过程中,从而对员工工作绩效有一定的影响。通过以“利于组织”和“利于他人”2种行为倾向为基本维度,将组织公民行为细分为理想员工、忠诚员工、交际型员工、个性化员工4种类型。然后,实证研究得出以下结论: 组织公民行为与员工工作绩效成正相关关系;4类组织公民行为对员工绩效有不同程度的影响。Organizational citizenship behavior is a behavior of beyond duty from an employee and influences the performance of an employee because of its appearance in his or her work. Organizational citizenship behavior is divided into the four kinds of employee behavior： ＂ideal＂, ＂loyal＂, ＂communicative＂ and ＂individualized＂ employee behaviors on the basis of two basic behavioral inclinations of ＂ benefiting organization＂ and ＂benefiting others＂. It was form the empirical study indicated that there was positive correlation between organizational citizenship behavior and employee performance, and four kinds of organizational citizenship behavior influenced the employee performance in various degrees.

关 键 词：组织公民行为 员工绩效 相关性 

分 类 号：C93[经济管理—管理学]