情绪智力、组织公平和组织公民行为关系的研究  

Employees' Emotional Intelligence,the Perception of Organizational Justice and the Outcome of Organizational Citizenship Behavior

作　　者：俞彬彬[1] 钟建安[2] 

机构地区：[1]华东师范大学心理系,上海200062 [2]浙江大学心理与行为科学系,杭州310028

出　　处：《心理科学》2008年第2期475-478,共4页Journal of Psychological Science

摘　　要：本研究采用相关分析和多元回归分析方法检验了组织中个体情绪智力、组织公平与组织公民行为的关系。通过情绪智力量表、组织公平感量表、中国组织公民行为量表对企业中288个样本进行结构化问卷调查,结果表明:组织公平感与组织公民行为有显著的正相关;情绪智力与组织公民行为有显著的正相关;情绪智力对组织公平感和组织公民行为的关系起到一定程度的缓冲作用。This study aims to discuss the relationship among emotional intelligence, organizational justice and organizational citizenship behavior by means of correlations analysis and multiple linear regression. An empirical research was conducted with a sample of 288 employees from organizations. The results indicate that organizational justice is positively related to organizational citizenship behavior. Emotional intelligence can predict organizational citizenship behavior well. Emotional intelligence moderates the relationship between organizational justice and organizational citizenship behavior.

关 键 词：情绪智力 组织公平 组织公民行为 

分 类 号：B841[哲学宗教—基础心理学]