知识共享在人际互动与创新之间的中介作用研究  

The Mediating Effect of Knowledge Sharing between Interpersonal Interactions and Innovation

作　　者：路琳[1] 梁学玲[2,3] 

机构地区：[1]上海交通大学安泰经济与管理学院 [2]上海交通大学 [3]安泰经济与管理学院

出　　处：《南开管理评论》2009年第1期118-123,共6页Nankai Business Review

基　　金：国家自然科学基金项目(70872071)资助

摘　　要：本文的目的是揭示个体层面上知识共享对创新的影响作用,首先论证了知识共享对创新直接的积极影响,接着进一步提出知识共享在人际互动和创新之间起到中介作用。据此,提出研究假设,确立知识共享作为中介变量,在人际沟通与创新、任务冲突与创新之间的影响作用。研究在不同行业中,以上司与下属配对方式收集了168套问卷,实证检验的结果验证了所提出的理论假设。With the intensified calls for knowledge management and innovation, this study extends the current literature by revealing the effect of knowledge sharing on innovation. This study starts by proposing a positive relation between knowledge sharing and innovative performance, Then, it proposes that knowledge sharing works as an important mediator between interpersonal interaction and innovation. Interpersonal communication and task conflict were selected as specific types of workplace interaction. Both communication and task conflict are hypothesized to have direct positive effects on innovation, and the relationships are mediated by knowledge sharing. A survey was conducted to collect data from 168 supervisors and their subordinates in Shanghai. In the questionnaires, the subordinates were asked to report their level of conflict and frequency of communication within the organization. The supervisors were asked to evaluate the subordinates in terms of their knowledge sharing behavior and innovative performance. Statistical results gave empirical support to the study hypotheses. The study results shed some light on the theoretical and practical approaches to innovation. Key findings from the study include： （1） Task conflict and interpersonal communication in organizations can enhance innovation; （2） Task conflict and interpersonal communication help employees to share knowledge with their coworkers; and （3） Knowledge sharing based on task conflict and frequent communication stimulates brainstorming and knowledge transmission, hence leading to innovation. These results provide managers in modern businesses theoretical evidence to develop innovation-friendly managerial methods as well as organizational cultures.

关 键 词：知识共享 沟通 冲突 创新 

分 类 号：F272[经济管理—企业管理]