酒店内部信任与员工绩效关系研究——以F公司为例  

On Relationship between Internal Trust & Performance Appraisal——a Case Study of F Company

作　　者：张建霞[1] 余少颖[1] 

机构地区：[1]浙江财经学院,浙江杭州310018

出　　处：《武汉商业服务学院学报》2011年第2期33-35,共3页Journal of Wuhan Commercial Service College

摘　　要：本文主要目的是通过实地调查法分析F公司员工内部信任与绩效的关系,以员工工作满意度,员工离职倾向,员工绩效考核结果三个指标作为员工绩效指标,考量了绩效指标和信任度的关系。并分析得出影响员工信任度的重要因素,并试图通过提高员工内部信任度来激励员工,增加绩效。This paper makes a survey of the relationship between internal trust and performance appraisal,and then evaluates the relationship between performance target and trust according to job satisfaction,turnover intention and evaluation result.It also analyses impact factors of trust,which are applicable to motivation of employees and improvement of performance appraisal.

关 键 词：员工信任 绩效考核结果 工作满意度 离职倾向 

分 类 号：F719[经济管理—产业经济]