知识员工反生产行为的结构及测量  

Dimensions and Measurement of Counterproductive Work Behaviors among Knowledge Workers

作　　者：彭贺[1] 

机构地区：[1]复旦大学管理学院,上海200433

出　　处：《管理科学》2011年第5期12-22,共11页Journal of Management Science

基　　金：国家自然科学基金(70601005);教育部人文社会科学基金(07JC630053);上海市哲学社会科学规划青年项目(2010EJY002);复旦大学"985工程"项目(2011SHKXZD005)~~

摘　　要：运用问卷调研方法,通过4项子研究,探讨中国知识员工反生产行为的结构及其测量。子研究1运用归纳法将知识员工反生产行为归纳为8大类、66小类;子研究2编制知识员工反生产行为问卷,并对采集的数据进行探索性因素分析,发现知识员工反生产行为包括失德行为、抵制行为、钻空子行为、消极服从行为、保守知识行为、撒谎行为6个维度;子研究3运用验证性因素分析方法对数据进行分析,发现六因素结构拟合度最佳,内部一致性系数分析以及与效标变量的相关系数分析表明知识员工反生产行为问卷具有良好的信度和效度;子研究4进一步对六因素结构模型的稳定性进行验证。研究结果表明,知识员工反生产行为问卷可以作为未来的基本研究工具,而且对知识型企业也具有参考和借鉴价值。Using survey methods,the paper explored the dimensions and measurement of counterproductive work behaviors of knowledge workers through four studies.In sub-study 1,8 dimensions and 66 sub-categories were induced.In sub-study 2,the knowledge worker counterproductive behaviors questionnaire（KCWBQ） was developed.The six dimensions,which included unethical behavior,resisting behavior,loophole seeking,passive obedience,knowledge withholding,and lying behavior were found by EFA.In sub-study 3,the six dimensions model was confirmed by CFA.The internal consistency analysis and prediction-criterion correlation analysis showed that the questionnaire had good reliability and validity.In sub-study 4,results of CFA with a new sample showed that the six-dimension model is rather robust.It not only can be a basic and useful tool for future research,but also has important managerial implications for knowledge-based enterprises.

关 键 词：知识员工 反生产行为 失德行为 抵制行为 钻空子行为 消极服从行为 保守知识行为 撒谎行为 

分 类 号：F272.90[经济管理—企业管理]