企业情商：企业管理中的正能量  

Corporation Emotional Quotient: Positive Energy of the Business Management

作　　者：赵然[1] 叶和旭[1] 

机构地区：[1]中央财经大学

出　　处：《中国人力资源开发》2013年第9期23-26,77,共5页Human Resources Development of China

摘　　要：本文在分析企业情商三个维度的内涵及其相互关系的基础上,指出了在各个维度上企业情商的建构方法,并根据"情商"这一概念提出企业情商的评估指标,最后通过案例分析进一步肯定了高水平企业情商是企业成长的正能量。on the basis of the three aspects of Corporation Emotional Quotient （CEQ） and the interaction of these, this article point out the methods to construct the CEQ in the three aspects, e.g. construction of the positive capital, cultivation of the empathy, establishment of the adaptability. According to the concept CEQ, there are three indictors of assessment： self-understanding, self-regulation and the ability to affect customers and the environment. At last, article will probe the proposition that high level of the CEQ is the positive energy to corporation development through analyzing several cases.

关 键 词：员工情商 团队情商 组织情商 正能量 

分 类 号：F272[经济管理—企业管理]