上级发展性反馈能否抑制员工沉默? 一个被中介的调节模型  

Can Supervisor Developmental Feedback Suppress Employee Silence?A Mediated Moderation Model

作　　者：苏伟琳 林新奇[1] SU Weilin;LIN Xinqi(School of Labor and Human Resources,Renmin University of China,Beijing 100872,China)

机构地区：[1]中国人民大学劳动人事学院

出　　处：《科学学与科学技术管理》2018年第11期158-170,共13页Science of Science and Management of S.& T.

基　　金：中国人民大学科学研究基金(17XNH047)

摘　　要：基于社会交换理论和个体-情境交互作用理论,通过对208份我国企业员工调查样本的统计分析,探讨上级发展反馈对员工沉默行为的影响机制,检验主动性人格和领导-成员交换在该影响机制中的调节和中介作用。结果表明:上级发展性反馈不仅能够有效抑制员工沉默行为的产生,还能够有效促进领导-成员交换关系质量的提升;主动性人格能够调节上级发展性反馈对领导-成员交换关系质量与员工沉默行为的影响;领导-成员交换部分中介上级发展性反馈对员工沉默行为的抑制作用,并且中介主动性人格与上级发展性反馈交互作用对员工沉默行为关系的影响。Based on the social exchange theory and person-context interaction theory,we construct the mechanism of supervisor developmental feedback (SDF)on the employee silence,and then use the Mplus 7.0 and Spss22.0 to verify the 208 samples,which are collected by two-stage in China.Results showed that:SDF was negatively related to the employee silence and positively related to LMX.Proactive personality could moderate the relationships between SDF,LMX and employee silence.LMX could partially mediate the relationships between SDF and employee silence,also mediate the proactive personality's moderation between SDF and employee silence.

关 键 词：上级发展性反馈 主动性人格 领导-成员交换 员工沉默行为 

分 类 号：F273.1[经济管理—企业管理] F272.92[经济管理—国民经济]