基于信任修复的企业劳资冲突解决策略研究  

A Study of the Strategy for Solving Corporate Labor Conflicts Based on the Theory of Trust Repair

作　　者：袁凌[1] 余悦[1] 李健[1] 

机构地区：[1]湖南大学工商管理学院,湖南长沙410082

出　　处：《华东经济管理》2015年第2期158-163,共6页East China Economic Management

基　　金：国家哲学社会科学基金项目(09BJL028);国家软科学计划项目(2009GXS5B064)

摘　　要：企业劳动关系是组织内部关系的重要组成部分。如何从根源上认识劳资冲突并修复因劳资冲突而破坏的劳动关系成为急需解决的现实问题。文章通过分析信任对企业劳动关系的影响以及信任违背与企业劳资冲突的关系,探寻企业劳资冲突的根本原因,提出运用信任修复来避免和解决企业劳资冲突,以维持稳定的组织内部关系,促进企业和谐发展。Labor relations is a critical component of corporate internal relationships. How to understand the root casues of la- bor conflicts and repair the damaged labor relations due to labor conflicts has become an urgent practical problem that needs to be resolved. The paper, by analyzing the impact of trust on corporate labor relations and the relationship between trust vio- lations and labor conflicts, investigates the fundamental reasons of corporate labor conflicts and puts forward that trust repair is an effective strategy to avoid and solve labor conflicts, which could stabilize the internal relations and promote the harmoni- ous development of enterprises.

关 键 词：劳资冲突 信任修复 劳动关系 修复策略 

分 类 号：F229[经济管理—国民经济]