顾客参与驱动企业研发绩效的机制研究:组织学习视角  

Research on Driving Mechanism of Customer Participation on Enterprises' R&D Performance: A Perspective of Organizational Learning

作　　者：姚山季[1,2] 来尧静[2] 金晔[2] 

机构地区：[1]复旦大学管理学院,上海200433 [2]南京工业大学经济与管理学院,南京211800

出　　处：《科学学与科学技术管理》2015年第5期95-104,共10页Science of Science and Management of S.& T.

基　　金：国家自然科学基金青年项目(71102143);中国博士后科学基金项目(2012M520832;2014T70393);教育部人文社会科学研究规划基金项目(13YJA630040);江苏省社会科学基金项目(12GLD013);南京工业大学经济与管理学院"1611人才强院工程"资助项目

摘　　要：确定出探索式学习、利用式学习、转化式学习,以及研发新度、研发速度的组织学习和企业研发绩效的全新维度构成,建立顾客参与通过组织学习的中介效应驱动企业研发绩效的机制模型。以制造企业为取样对象的实证结果显示:探索式学习、利用式学习在顾客参与驱动研发新度关系中的部分中介效应呈现出统计显著性,但在顾客参与驱动研发速度的关系中无中介效应;转化式学习在顾客参与对研发新度、研发速度的驱动关系中存在部分中介效应。Dividing new dimensions of exploratory learning, exploitative learning, transformative learning, and R＆D newness, R＆D speed of organizational learning, and R＆D performance of enterprises, the paper establishes the mechanism model of driving of customer participation on R＆D performance of enterprises by mediating ef- fects of organizational learning. Empirical results sampling as manufacturing enterprises show that partial mediating effects of exploratory learning and exploitative learning on th6 relationship of driving of customer participation on R＆D newness are statistically significant, but they have no mediating effects on the relationship of driving of cus- tomer participation on R＆D speed. Transformative learning has partial mediating effects of on the relationships of driving of customer participation on R＆D newness and R＆D speed.

关 键 词：顾客参与 研发绩效 组织学习 机制 

分 类 号：F272.5[经济管理—企业管理]