企业员工人格特质、工作满意度及离职意向的关系研究  

Personality Traits, Job Satisfaction and Turnover Intention of Employees

作　　者：尚雪松[1] 刘永芳[1] 孔丽华[2] 

机构地区：[1]华东师范大学心理与认知科学学院,上海200062 [2]上海工程技术大学高等职业技术学院,上海200437

出　　处：《心理研究》2016年第3期68-73,共6页Psychological Research

摘　　要：通过对上海、深圳两地166名企业员工进行问卷调查,探讨了企业员工人格特质、工作满意度及离职意向之间的关系。结果发现:(1)工作满意度对离职意向有显著的负向影响;(2)神经质对工作满意度有显著的负向影响,对离职意向有显著的正向影响;(3)在神经质、工作满意度及离职意向三者的关系中,工作满意度具有完全中介效应。In order to explore the relationships between personality traits, job satisfaction and turnover intention of enterprise employees, 166 employees from Shanghai or Shenzhen were sampled and surveyed.The results indicated that：（1） Job satisfaction had a significant negative effect on employees＇ turnover intention.（2） Neuroticism had a significant negative effect on employees＇ job satisfaction, but had a significant positive effect on employees＇ turnover intention.（3） Job satisfaction had a full mediation effect among neuroticism, job satisfaction and turnover intention.

关 键 词：离职意向 工作满意度 人格特质 神经质 

分 类 号：B848[哲学宗教—心理学]