初中教师工作价值观对情绪劳动的影响:组织支持的调节作用  

The influence of teacher's working value on their emotional labor in junior middle school: the moderating role of organizational support

作　　者：卢永彪[1] 吴文峰[1] 

机构地区：[1]贵州师范大学教育科学学院,贵州贵阳550001

出　　处：《贵州师范大学学报（自然科学版）》2016年第4期110-115,共6页Journal of Guizhou Normal University：Natural Sciences

基　　金：教育部人文社会科学研究青年基金项目(12YJC880067);湖南省高校哲学社会科学重点研究基地开放基金项目(13K093)

摘　　要：通过对388名初中教师的问卷调查,探讨工作价值观和组织支持感对教师情绪劳动的作用。结果发现:教师工作价值观与情绪劳动表层行为和深层行为均存在显著正相关;组织支持感则与情绪劳动的深层行为显著正相关;组织支持感能显著调节职业发展、人际关系、利他奉献等内在工作价值观对表层行为的影响;工作价值观和组织支持感能显著正向预测情绪劳动深层行为。This paperexplored the role of working value and perceived organizational support on teacher＇s emotional labor by investigating 388 teachers form middle school. The study discovered that,teacher＇s working value was positively relevant with surface and deep behaviors of emotional labor significantly; perceived organizational support remarkably related with deep behavior; in addition,perceived organizational support could moderat the influence of intrinsic working value（ e. g. career development,interpersonal relationship,altruistic dedication,et al） on surface behavior; Working value and perceived organizational support could positively predict deep behavior.

关 键 词：情绪劳动 组织支持感 工作价值观 初中教师 

分 类 号：G443[哲学宗教—心理学]