表层扮演对社会心理安全氛围和情绪耗竭关系的中介效应  

Mediating Effect of Surface Acting on Psycho-social Safety Climate and Emotional Exhaustion

作　　者：张雪勤[1] 沈莉[1] ZHANG Xue-qin;SHEN Li(Center for Cross-cultural Studies ＆ Dept.of Fundamental Research,Nanjing Forest Police College,Nanjing 210023,China)

机构地区：[1]南京森林警察学院基础部&跨文化研究中心,江苏南京210023

出　　处：《宁波大学学报（教育科学版）》2018年第5期28-31,共4页Journal of Ningbo University(Educational Science Edition)

基　　金：2016江苏省中青年骨干教师境外研修项目"中澳警察社会心理安全氛围和情绪劳动的跨文化研究(201613)

摘　　要：采用社会心理安全氛围量表、表层扮演量表和情绪耗竭量表,以研究对象匿名作答的形式,通过网络对江苏省民警进行问卷调查,使用HLM多层线性模型分析数据,以探索民警的表层扮演策略对于社会心理安全氛围和情绪耗竭的中介效应。结果显示,组织层面的社会心理安全氛围对于个体的情绪耗竭主效应显著,并能预测个体的表层扮演策略;表层扮演策略对于情绪耗竭主效应显著,在社会心理安全氛围和情绪耗竭关系中发挥部分中介的效应。This study conducted an anonymous online survey among police in Jiangsu Province using Psychosocial Safety Climate（PSC）, Surface Acting Scale and Emotional Exhaustion Scale, and investigated the mediating process between PSC and Emotional Exhaustion through Surface Acting by applying hierarchical linear model（HLM）. The results showed that organizational PSC had main effect on Emotional Exhaustion, predictive of individual Surface Acting strategy, and that Surface Acting strategy displayed main effect on Emotional Exhaustion, partially mediating the relationship between PSC and Emotional Exhaustion.

关 键 词：社会心理安全氛围 表层扮演 情绪耗竭 多层线性分析模型 

分 类 号：G64[文化科学—高等教育学]