基础教育服务对象满意度实证研究  

A National Empirical Study of Students' and Parents' Satisfaction with Basic Education

作　　者：课题组 崔保师 曾天山 刘芳 陈如平 马晓强 任春荣 程蓓 崔吉芳 高丙成 何春 李建民 刘大伟 刘占兰 牛楠森 史亚娟 吴建涛 王玉国 武向荣 燕新 易凌云 余蓉蓉 张文静 赵子莹 左晓梅 The Research Group

机构地区：[1]不详

出　　处：《教育研究》2019年第3期80-89,共10页Educational Research

基　　金：教育部哲学社会科学研究重大课题委托项目"全国教育满意度测评研究"(项目编号:13JZDWJY02)的研究成果。项目执行单位为中国教育科学研究院

摘　　要：基于对全国31个省市47 562名基础教育学生和家长的调查发现,我国基础教育学生和家长对政府教育工作总体满意;教育期望、教育公平感知和教育质量感知均正向影响学生和家长的总体满意度;学生和家长的总体满意度、教育期望、教育公平感知和教育质量感知指数均有所提升,在各项指标中,各学段学生和家长对学校环境的满意度均提升较大。提升基础教育服务对象满意度,应改进优质教育资源供给方式,促进教育机会公平;深化基础教育改革,提升教育教学质量;化解教育难点问题,促进教育健康发展。A survey of 47 562 primary and secondary school students and their parents from 31 provinces and municipalities indicates the following:In general,the students and their parents were satisfied with education services provided by the government;their educational expectations and their perception of educational equity and quality had a positive effect on their overall satisfaction with education;their overall satisfaction with education,educational expectations,and perception of educational equity and quality all increased at different levels;among the observed indicators,they showed greater satisfaction with the school environment and conditions;and they showed the least satisfaction with the equity in educational opportunities,the curriculum and teaching,and students’ learning and development. To increase their educational satisfaction,the government is supposed to promote the equity in educational opportunities by reforming the supply of high-quality educational resources,improve education quality by deepening the reform of basic education,and resolve the difficult problems in education to promote the healthy development of education.

关 键 词：基础教育 满意度指数 教育期望 公平感知 质量感知 

分 类 号：G639.21[文化科学—教育学]