领导消极情绪展现对下属日常工作重塑的影响机理  

The influence mechanism of leader negative emotion display on employees’daily job crafting

作　　者：于维娜 Tarnoff Karen 王占浩 YU Weina;KAREN Tarnoff;WANG Zhanhao(Business School,Shandong Normal University,Jinan 250014,China;School of Business and Technology,East Tennessee State University,Johnson City 37604,USA)

机构地区：[1]山东师范大学商学院,山东济南250014 [2]美国东田纳西州立大学商业与技术学院,田纳西州约翰逊市37604

出　　处：《管理工程学报》2021年第5期77-88,共12页Journal of Industrial Engineering and Engineering Management

基　　金：国家自然科学青年基金项目(71802118);山东省自然科学基金项目(ZR2018QG005);山东省博士后创新人才支持计划(鲁人社【2018】171号)。

摘　　要：如何激发员工进行日常工作重塑,帮助企业实现持续的微创新,成为管理实践中的重要议题。本文以领导者消极情绪展现为切入点,基于情绪信息理论,探索性地提出“情感反应”和“认知驱动”的双元路径模型,试图厘清领导者消极情绪展现对下属日常工作重塑的影响机理。基于所收集的1097份日常数据,发现了以下结论:(1)领导者消极情绪展现对状态自尊具有负向预测作用,状态自尊对日常工作重塑具有正向预测作用,状态自尊中介领导者消极情绪展现和下属日常工作重塑的关系。(2)领导者消极情绪展现对下属认知动机具有正向预测作用,下属认知动机对工作重塑具有正向预测作用,下属认知动机中介领导者消极情绪展现和日常工作重塑的关系。(3)领导-成员交换关系调节领导者消极情绪展现与下属状态自尊/下属认知动机之间的关系。(4)领导-成员交换关系调节状态自尊/认知动机对领导者消极情绪展现和下属日常工作重塑之间的中介作用。最后,研究结论的理论和实践意义分别得到了讨论。“Micro-innovation”has become the key to sustainable business success in the context of‘intelligent businesses’.Different from technological innovation,micro-innovation calls for employees to make use of their rich practical experience and expertise while doing the most common tasks in work.They are encouraged to put forward effective small improvements,inventions and ideas which are conducive to further practical operation.Job crafting reflects such a process in which employees spontaneously design their work,optimize work requirements and resources,and finish tasks successfully.In the past decade,scholars of organizational behaviors have studied job crafting and agreed that job crafting of employees is so significant that it will lead to continuous improvement of products(services)and further promote“micro-innovation”.Job crafting is thought to be a dynamic and continuous work process which fluctuates every day.In order to fully understand the formation process of job crafting in the real world,research scholars recently have even called for the research on job crafting in the daily level,which was ignored by previous research.Thus,we intend to focus on employees′daily job crafting,and explore the influencing factors and mechanisms of employees′daily job crafting behaviors.In addition,leaders’emotion display is regarded as an immediate response to the interaction between leaders and employees,and has a more direct impact on the employees′daily job crafting behavior.Thus,we believe that leaders’emotion display has a much higher information value on employees’daily behaviors.Although it has been agreed that leaders are the source of positive and negative emotion of subordinates in the workplace,negative emotion is stronger determinant of subordinates′perceptions of leaders than positive emotion.Some clues in the current relevant research literature can confirm this point of view.For example,Dasborough and his colleagues(2016)have found that subordinates could perceive and recall more nega

关 键 词：领导消极情绪展现 状态自尊 认知动机 日常工作重塑 领导-成员交换 

分 类 号：F272.92[经济管理—企业管理]