“明哲保身”对员工创造力的影响:基于员工授权与工作投入的视角  

Influence of Silent on Employee Creativity:Based on the Perspective of Employee Empowerment and Work Engagement

作　　者：王永伟 刘雨展 王嘉豪 冯军 Wang Yongwei;Liu Yuzhan;Wang Jiahao;Feng Jun(School of Administration and Business,Henan University of economics and Law,Zhengzhou 450046,China)

机构地区：[1]河南财经政法大学工商管理学院,河南郑州450046

出　　处：《创新科技》2022年第4期81-92,共12页Innovation science and technology

基　　金：国家自然科学基金地区项目“‘互联网’背景下职场员工数字化创造力:结构、多层次成因以及对员工职场行为与态度的效用机制”(72162032);国家社会科学基金项目“网络社群集体认同机制与组织社会化策略研究”(21BSH112);2017年度河南财经政法大学青年拔尖人才资助计划(Young Talents Fund Of HUEL);2019年度校级国家重点项目培育项目“基于个体-团队互动的组织惯例更新机制研究”;2021年度河南省高校科技创新人才支持计划(人文社科类)(2021-CX-041);河南省哲学社会科学项目“数字化背景下河南省科技型中小企业员工创造力影响机制研究”(2021BJJ008)。

摘　　要：聚焦员工价值创造,主要探讨了员工沉默行为影响其创造力的路径和机制。通过对来自北京、广州、郑州的20家企业部门负责人与所匹配下属的253份数据的统计分析,探讨了员工沉默行为对员工创造力的影响和传导机制,讨论了工作投入和员工授权在员工沉默行为与员工创造力关系间的中介机制和调节机制。研究结果表明:员工沉默行为显著负向影响员工创造力和工作投入;工作投入在员工沉默行为与员工创造力关系间起到完全中介作用;员工授权在员工沉默行为与员工创造力关系间起到负向调节作用。研究结论有利于深入认识员工沉默行为影响员工创造力的潜在中间机制和边界条件,引导管理者有效预防员工沉默行为,进而加大员工工作投入,同时通过增加员工授权,以充分发挥员工创造力。With the development of the digital economy,the rise of individual value has brought about the transformation of management paradigm.In the rapidly changing market demand,employees can identify and perceive customer needs through their creativity,and creatively put forward ideas,improve service capabilities by satisfying customer needs,and then provide core competitiveness for enterprise development.The individual value of employees has been paid more and more attention.In practice,Huawei proposes an organizational change plan called "Squad Leader War",which makes every employee a value creator and work worthy.After the outbreak of the COVID-19 epidemic in 2020,technologies such as remote conferencing and online office have solved the problem of enterprises resuming work and production during the epidemic.At the same time,online office has also reduced the communication and interaction of employees,and the phenomenon of employee silence has become more prominent,which seriously restricts the employee creativity.A review of the literature finds that employees’ voice behaviors can improve employee creativity,but few scholars have explored whether silent behavior,the opposite of voice,has an opposite effect on employee creativity.Based on the conservation of resources theory,this paper uses the hierarchical regression analysis method to conduct statistical analysis on 253 sample data matched with leaders and subordinates from 50 enterprises in Beijing,Zhengzhou and Guangzhou,explores the impact of employee silence on employee creativity,and discusses the mediating and moderating mechanisms of job engagement and employee empowerment in the relationship between employee silence and employee creativity.The results indicate:employee silence behavior significantly negatively affects employees’ work engagement and creativity;work engagement plays a complete mediating role between employee silence behavior and employee creativity;employee empowerment plays a moderating role in the relationship between employee silence

关 键 词：员工沉默 员工创造力 员工授权 工作投入 

分 类 号：G316[文化科学]