平台企业赋能与价值共创的动态过程——基于社会交换视角的多案例分析  

Research on the Dynamic Process of Platform Enterprises’Empowerment and Value Co-creation:A Multi-case Study Based on the Social Exchange Perspective

作　　者：程雅馨 程延园[1] 何勤[2] 葛明磊 CHENG Ya-xin;CHENG Yan-yuan;HE Qin;GE Ming-lei(School of Labor and Human Resources,Renmin University of China,Beijing 100872,China;School of Labor Economics,Capital University of Economics and Business,Beijing 100070,China;Beijing leadership Science Association,Beijing Administration Institute,Beijing 100044,China)

机构地区：[1]中国人民大学劳动人事学院,北京100872 [2]首都经济贸易大学劳动经济学院,北京100070 [3]中共北京市委党校首都干部心理素养与领导力研究中心,北京100044

出　　处：《管理案例研究与评论》2022年第5期468-484,共17页Journal of Management Case Studies

基　　金：国家社会科学基金重点项目“人工智能对劳动力市场的冲击及劳动者知识技能转换应对研究”(19AGL025)。

摘　　要：选取四家分享经济平台企业作为研究对象,基于社会交换理论,利用MAXQDA软件对资料进行三级编码和提炼,并依据“赋能—价值共创—赋能”的逻辑构建赋能和价值共创动态理论模型,探究赋能与价值共创间的关系作用机制及案例间的差异。研究发现:企业中赋能主体与客体在互动中组成赋能体系;赋能是价值共创的重要前提;价值共创反作用于赋能过程,赋能与价值共创呈现迭代螺旋式发展的动态关系。研究结论对分享经济平台企业赋能与价值共创间内在动态关系逻辑的全面理解及可持续竞争优势的获得具有参考价值。This study selects four sharing economy platform companies.According to“the logic of empowerment-value co-creation-empowerment”,a dynamic theoretical model of empowerment and value co-creation is constructed to explore the relationship between empowerment and value co-creation and the difference among the cases.The research finds that the empowered subject and object in the enterprise form an empowerment system in the interaction;empowerment is an important prerequisite for value co-creation;value co-creation reacts to the empowerment process,and empowerment and value co-creation present a dynamic relationship of iterative spiral development.The research conclusions of this paper have reference values for a comprehensive understanding of the internal dynamic relationship between enterprise empowerment and value co-creation on the sharing economy platform and the acquisition of sustainable competitive advantages.

关 键 词：分享经济 平台企业 赋能 价值共创 动态过程 

分 类 号：F276[经济管理—企业管理]