小学英语教师生存期和新手—熟手转型期情绪劳动策略质性案例研究  

A Qualitative Case Study on the Emotional Labor Strategies of Primary School English Teachers in Novice Phase and Novice-Veteran Transition Phase

作　　者：丁晓蔚 田心仪 DING Xiaowei;TIAN Xinyi

机构地区：[1]北京信息科技大学外国语学院 [2]伦敦大学学院教育与社会学院

出　　处：《基础外语教育》2023年第3期4-15,108,共13页Basic Foreign Language Education

基　　金：北京市高教学会项目“情绪劳动操演性对高校外语教师专业发展的影响研究”(YB2021133);北京信息科技大学重点研究培育项目“教育信息化时代高校外语教师情绪劳动策略研究”(2021YJPY232)的阶段性研究成果。

摘　　要：本研究采用质性案例研究方法,探究了四名小学英语教师在生存期和新手—熟手转型期间,与不同互动对象打交道时独特的情绪劳动策略及变化,并概述了她们情绪劳动策略的整体特点。结果显示:(1)研究参与者使用最多的是深层扮演策略,表层扮演策略最少;(2)在生存期以深层扮演的重构策略和表层扮演的抑制策略为主,在转型期使用了更多的情绪劳动策略,尤以深层扮演的隔离策略和真实表达的宣泄策略最为突出;(3)与学生、家长、同事、校内行政人员及校外专家互动时使用情绪劳动策略的频次依次递减,策略类型及其组合具有独特性和差异性;(4)其情绪劳动策略具有小学学段、英语学科、新手身份、集体主义文化和动态生成的特点。文末探讨了研究启示和局限性。Based on qualitative case study,the general characteristics and changes of emotional labor strategies of four elementary school English teachers were explored as they progress from novice phase to novice-veteran transition phase.The research findings include that:(1)deep acting strategies are the most frequently-deployed,and surface acting the least;(2)during their survival period,the participants mainly applied reframing strategy of deep acting and restraining strategy of surface acting,whereas during their transition period,they conducted more emotional labor strategies,especially separating strategy of deep acting and outpouring strategy of genuine expression;(3)the frequency of emotional labor strategies declines and varies depending on the participants’interaction with students,parents,colleagues,administrators,and experts;(4)the characteristics of the participants’emotional labor strategies resemble that of primary education,English as a subject field,collectivism,and dynamic generation.Research implications and limitations are also discussed.

关 键 词：情绪劳动 小学教师 英语教师 新手教师 

分 类 号：G623.31[文化科学—教育学]