差错管理氛围对员工建言行为的影响研究——基于链式中介作用模型  

Research on the Influence of Error Management Climate on Employee Voice Behavior——Based on the chain mediation model

作　　者：史青[1] 张国风 郝婷婷 郭营营 SHI Qing;ZHANG Guofeng;HAO Tingting;GUO Yingying(Xinjiang University of Finance&Economics,Wulumuqi 830012,China)

机构地区：[1]新疆财经大学工商管理学院,新疆乌鲁木齐830012

出　　处：《南华大学学报（社会科学版）》2023年第3期62-69,共8页Journal of University of South China(Social Science Edition)

基　　金：河北省教育厅人文社会科学重大课题攻关项目“雄安新区高端人才集聚与优化路径研究”资助(编号:ZD201903);新疆财经大学研究生科研创新项目“主动动机模型下真实型领导对知识型员工主动变革行为的影响研究”资助(编号:XJUFE2022K30)。

摘　　要：基于社会认知理论和社会交换理论,以320名具有5年以上工作经验的员工为调查对象,探讨了差错管理氛围如何促进员工建言行为的产生以及组织支持感和心理安全感在差错管理氛围与员工建言之间的链式中介作用。研究表明:差错管理氛围对员工建言行为具有显著的正向影响;组织支持感和心理安全感在差错管理氛围和员工建言行为之间起中介作用;组织支持感和心理安全感在差错管理氛围和员工建言行为之间起链式中介作用。因此,企业要努力营造积极的差错管理氛围,从而提高员工的组织支持感和心理安全感,促进员工建言行为的产生。Based on social cognitive theory and social exchange theory,this paper explored how the error management climate could promote employee voice behavior and perceived organisational support and psychological security in mediating the chain between error management climate and employee voice behaviour through an empirical analysis of 320 questionnaires completed by employees with more than 5 years of work experience.The study shows that:the error management climate has a significant positive impact on employee voice behavior;perceived organisational support and psychological security mediates between the error management climate and employee voice behavior;perceived organisational support and psychological security play a chain mediating role between the error management climate and employee voice behavior.Therefore,enterprises should strive to create a positive error management climate,so as to improve the sense of organizational support and psychological security of employees,and promote the generation of employee voice behavior.

关 键 词：差错管理氛围 员工建言行为 组织支持感 心理安全感 

分 类 号：F272.92[经济管理—企业管理]