国内外酒店人力资源管理研究趋势及热点分析——基于CiteSpace的文献计量学分析  

Analysis of Research Trends and Hotspots of Human ResourceManagement in Domestic and Foreign Hotels——Based on Bibliometric Analysis of CiteSpace

作　　者：刘玲玉 Liu Lingyu(Anhui Vocational and Technical College,Hefei 230011 China)

机构地区：[1]安徽职业技术学院,合肥230011

出　　处：《黑龙江科学》2023年第21期32-35,共4页Heilongjiang Science

基　　金：2022年度安徽省省级高校科研研究项目人文社科重点项目“价值共创视阈下乡村旅游促进乡村振兴的路径研究——以安徽省为例”(2022AH052044);安徽职业技术学院2023年校级哲学社会科学研究项目“嵌入性理论视阈下酒店参与社区治理的路径研究——以合肥市为例”(2023xjzs09)。

摘　　要：采用文献计量学研究方法,从中国知网(CNKI)、Web of Science(核心库)中选取2011—2022年酒店业人力资源管理相关文献,通过对发文作者、机构、关键词等进行聚类分析,梳理相关研究热点的演化路径及趋势。研究发现,国内外酒店人力资源管理研究的年度发文量趋势差异明显,国内发文主体间缺少合作与沟通交流,发文期刊的权威性较弱。员工流失率是国内研究的主要问题,研究内容与实际问题紧密相连,国外研究以管理质量、实践为主,国内相关研究亟待向更高层面的理论探索转变。This study adopts bibliometric research method,selects the relevant papers of human resource management in hotel industry published from 2003 to 2023 in China Knowledge Network(CNKI)and Web of Science(core library),and sorts out the evolution path and hotspot trends with clustering analysis of authors,institutions,and keywords,etc.The research finds that there is significant difference in the annual publication trends of domestic and foreign hotel human resource management research.There is lack of cooperation and communication among domestic publication subjects,and the authority of publication journals is weak.The staff turnover rate of domestic research is the main problem of management,and the research content is closely related to the actual problem.While foreign research is mainly focused on the management quality and practice.The relevant domestic research needs to be urgently shifted to a higher level of theoretical exploration.

关 键 词：酒店 人力资源管理 员工流失率 文献计量学 

分 类 号：F272.92[经济管理—企业管理] F719.3[经济管理—国民经济]