非工作时间电子沟通对工作幸福感的影响因素  

A Study of the Factors Influencing the Impact of Non-Working Hour Electronic-Communication on Work Well-Being

作　　者：陈国海 马一鸣 CHEN Guohai;MA Yiming(School of Business,Guangdong University of Foreign Studies,Guangzhou 510000,China;Faculty of Business,Macao University of Science and Technology,Macao 999078,China)

机构地区：[1]广东外语外贸大学商学院,广东广州510000 [2]澳门科技大学商学院,中国澳门999078

出　　处：《烟台大学学报（哲学社会科学版）》2024年第2期109-124,共16页Journal of Yantai University(Philosophy and Social Science Edition)

摘　　要：在信息时代,基层公务员在工作上的电子沟通经常突破规定的工作时间,这在相当程度上会对其工作幸福感产生一定的影响。基于资源保存理论和社会认同理论,以402名基层公务员调查问卷结果为依据,探讨非工作时间电子沟通对员工工作幸福感的影响,以及职业倦怠和使命效价在其中的作用。研究发现:非工作时间电子沟通对组织成员的工作幸福感具有显著的负向影响,职业倦怠在两者间起中介作用;使命效价轻微缓解非工作时间电子沟通对职业倦怠的影响,并抑制了职业倦怠对工作幸福感的负面冲击。该研究丰富了非工作时间电子沟通对基层公务员工作幸福感的影响效应研究,同时也为基层单位合理规划非工作时间电子沟通行为提供了实践的指导。In the information era,grass-roots civil servants often find themselves engaged in electronic communication beyond regular working hours,which,to a considerable extent,can affect their work well-being.Based on the conservation of resources theory and social identity theory,this study explores the impact of Work Connectivity Behavior After-hours(WCBA)on employees’work well-being,as well as the role of job burnout and mission valence based on data gathered from a questionnaire survey involving 402 grass-roots civil servants.The findings reveal that WCBA has a significant negative impact on employees’time encroachment behavior,with job burnout acting as a mediating factor between the two.Besides,mission valence slightly alleviates the impact of WCBA on job burnout and suppresses the negative impact of job burnout on work well-being.This study contributes to the existing research on the effects of WCBA on the work well-being of grass-roots civil servants.Moreover,it provides practical guidance for grassroots units in developing rational e-communication behaviors during non-working hours.

关 键 词：电子沟通 非工作时间 工作幸福感 基层公务员 人力资源 

分 类 号：D630.3[政治法律—政治学]