定时双向质量反馈联合巴林特小组对心内科护士核心能力提升的效果研究  

Effectiveness of regular two-way quality feedback combined with Balint group technique for enhancing the core competencies of nurses in department of cardiology

作　　者：李倩瑜 王晓红 梁立雯 Li Qianyu;Wang Xiaohong;Liang Liwen(Department of Cardiovascular Medicine,The First Affiliated Hospital of Air Force Medical University,Xi'an 710032,China)

机构地区：[1]空军军医大学第一附属医院心血管内科,西安710032

出　　处：《中华医学教育探索杂志》2024年第6期819-824,共6页Chinese Journal of Medical Education Research

基　　金：陕西省科技计划研究项目(2022SF-248)。

摘　　要：目的:观察定时双向质量反馈联合巴林特小组对心内科护士核心能力的提升效果。方法:选取2021年6月至2023年7月本院心内科118名护士作为观察对象,依据不同教学方式分为对照组和研究组,对照组59名护士采用定时双向质量反馈教学,研究组59名护士采用定时双向质量反馈联合巴林特小组开展教学。对比分析两组护士理论和实践考核成绩、护士核心能力、共情能力及护理满意度。采用SPSS 22.0进行t检验和卡方检验。结果:干预2个月后,研究组护士的理论成绩[(94.23±4.36)分vs.(91.54±3.14)分]和实践成绩[(98.67±1.08)分vs.(97.54±1.21)分]均高于对照组(P<0.05);两组护士核心能力量表各维度评分均上升,且研究组高于对照组(P<0.05);两组护士共情能力各维度评分及总分均上升,且研究组高于对照组(P<0.05);研究组护理质量满意度高于对照组(P>0.05)。结论:定时双向质量反馈联合巴林特小组开展教学效果良好,有利于提升心内科护士的核心能力、共情能力,护理质量满意度佳,值得应用于临床教学。Objective To investigate the effectiveness of teaching with regular two-way quality feedback combined with the Balint group technique for improving the core competencies of nurses in the department of cardiology.Methods From June 2021 to July 2023,we assigned 118 nurses in the department of cardiology of our hospital into control group(n=59,receiving teaching with regular two-way quality feedback)and study group(n=59,receiving teaching with regular two-way quality feedback combined with the Balint group technique).The two groups were compared in terms of theoretical and practical assessment results,core competencies,empathic skills,and patient satisfaction with nursing.SPSS 22.0 software was used to conduct the t test and chi-square test.Results After 2 months of intervention,the study group showed a significantly higher theoretical score[(94.23±4.36)vs.(91.54±3.14),P<0.05]and a significantly higher practical score[(98.67±1.08)vs.(97.54±1.21),P<0.05]than the control group.Both groups showed significant improvements in the dimension scores of the core competency scale and the total score and dimension scores of the empathy scale,and the research group was superior to the control group(all P<0.05).Patient satisfaction with nursing quality was significantly better for the study group than for the control group(P>0.05).Conclusions Teaching with regular two-way quality feedback combined with the Balint group technique is effective for improving the core competencies and empathic skills of cardiovascular nurses and patient satisfaction with nursing quality,which is worthy of application in clinical teaching.

关 键 词：双向质量反馈 巴林特小组 心内科 护士 核心能力 

分 类 号：R-05[医药卫生]