基于组合赋权-云模型的飞行签派员岗位胜任力评估  

Competency Assessment of Flight Dispatchers based on Combination Weighting-cloud Model

作　　者：方步云 罗凤娥[2,3] 杨思瀚 舒傲霜 FANG Buyun;LUO Feng’e;YANG Sihan;SHU Aoshuang(Operations Control Department,Zhejiang Loong Airlines Co.Ltd.,Hangzhou 311200,China;College of Air Traffic Management,Civil Aviation Flight University of China,Guanghan 618300,Sichuan,China;Aviation Operations Control Technology Research Institute,Guanghan 618300,Sichuan,China)

机构地区：[1]浙江长龙航空有限公司运行控制部,杭州311200 [2]中国民用航空飞行学院空中交通管理学院,四川广汉618300 [3]航空运行控制技术研究所,四川广汉618300

出　　处：《科技和产业》2025年第8期73-79,共7页Science Technology and Industry

基　　金：面向“一带一路”国家民航专业本科教育(CZKY2023166)。

摘　　要：随着中国民航的不断发展,针对飞行签派员胜任力的研究体现出十分重要的价值。在国内外文献分析和工作实践的基础上,参考国际民航组织提出的可观察行为,创新性地建立了共包含8个一级指标和36个二级指标的飞行签派员岗位胜任力评估指标体系。运用包含G1法和熵权法的组合赋权与云模型进行实例评价,结果表明所建立的指标体系能够全面、有效地对飞行签派员胜任力特征进行评价,具有科学性和合理性。With the continuous development of civil aviation in China,research on the competence of flight dispatchers has demonstrated significant value.Based on the analysis of domestic and foreign literature and work practice,a competency evaluation index system for flight dispatchers was innovatively established,which included 8 primary indicators and 36 secondary indicators,with reference to the observable behavior proposed by the International Civil Aviation Organization.The combination weighting and cloud model,including G1 method and entropy weight method,were used for instance evaluation.The results show that the established indicator system can comprehensively and effectively evaluate the competency characteristics of flight dispatchers,which is scientific and reasonable.

关 键 词：飞行签派员 胜任力 组合赋权 云模型 

分 类 号：U8[交通运输工程]